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Front Desk Agent - Part Time Part-Time

posted August 19, 2019

SpringHill Suites Austin North/Parmer Lane
Austin, TX
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712180 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

SpringHill Suites Austin North/Parmer Lane

12520 North IH-35
Austin, TX 78753

(512) 833-8100

132 Room All Suite

www.marriott.com

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Our Hotel

A top choice among hotels in north Austin, we’re located just off I-35 on Parmer Lane, 15 minutes from downtown Austin. As a TripAdvisor Certificate of Excellence award winner, we show every guest what true Texan hospitality is. Our guests enjoy a free breakfast buffet every morning including classic American items and healthy favorites such as hearty oatmeal and fresh fruit. Designed for comfort, our suites have separate living areas with flat-screen TVs, microwaves and mini-fridges and 25% more space than average hotel rooms. Business travelers appreciate our hotel’s free property-wide WiFi and easy access to the nearby offices of Dell, Samsung, TCEQ and Yodle. Here for a weekend getaway? We’re just 10 minutes from the Domain and a quick drive from downtown Austin, 6th Street and Zilker Park.