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Front Desk Agent

posted May 22, 2019

Staybridge Suites Savannah Historic District
Savannah, GA
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722160 l

About This Job

  • Greets guests as they arrive, focusing on personal recognition
  • Reviews arrival list daily and assists in preparing and assembling welcome amenities
  • Escort VIPs to room and check them in prior to arrival
  • Attends promptly to guest needs and inquiries
  • Other duties as assigned

EDUCATION AND EXPERIENCE:

  • Minimum of 1 year in Front Desk Operations
  • In-depth knowledge of hotel Front Desk operations
  • Minimum of High School education, post-high school education preferred

KNOWLEDGE, SKILLS AND ABILITIES:

  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

JOB COMPETENCIES:

  • Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
  • Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
  • Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
  • Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
  • Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
  • Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.
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About This Employer

Staybridge Suites Savannah Historic District

301 East Bay Street
Savannah, GA 31404

(912) 721-9000

104 Room Extended Stay

www.ihg.com

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Our Hotel

Flanked by the scenic Savannah River and the verdant, storied squares of downtown, the Staybridge Suites Hotel Savannah Historic District is a traveler's dream. A picturesque location, spacious suites and a wealth of amenities make it perfect for extended stays and short visits alike. Whether work or play is your objective, travelers opt for this hotel in Savannah, GA.

The hotel's historic district locale allows for endless adventures. Guests can embark on a historic trolley tour or browse the River Street boutiques, just steps from the hotel's downtown Savannah address. City Market is popular, and who can pass up dinner at Paula Deen's restaurant?

If business brings visitors to this hotel in Savannah, GA, they'll be pleased to know that there is a 1050-sq-ft meeting room. Nearby companies include Gulfstream, IP & Flight Safety, and a free ferry provides convenient access to Savannah International Trade and Convention Center.