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Overnight Shuttle Driver

posted October 15, 2019

Embassy Suites by Hilton Minneapolis Airport
Minneapolis, MN
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660821 l

About This Job

Description

A Overnight Shuttle Driver is responsible for greeting guests and driving guests to and from requested destinations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. They will be given the task helping cover in laundry, complete any Houseman tasks, help the front desk when needed and complete any simple Engineering requests during shift.


What will I be doing?

As an Overnight Shuttle Driver is responsible for greeting guests and driving guests to and from requested destinations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. They will be given the task helping cover in laundry, complete any Houseman tasks, help the front desk when needed and complete any simple Engineering requests during shift. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Drive property-designated vehicles to and from guest destinations including, but not limited to, local airports, restaurants, theaters, sporting events, convention centers, etc.
  • Greet arriving and departing guests in a timely, friendly and efficient manner
  • Assist guests with luggage
  • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
  • Fold laundry and linen and press pillow cases
  • Answer any Houseman requests from guests, including running supplies up to rooms and flipping rooms
  • Ensuring the public space area is clean and clear of debris
  • Answer phone calls and assist with any Front Desk duties
  • Answer any simple Engineering requests from guests

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
Minimum six months recent experience driving a commercial passenger vehicle, plus one year customer service experience required. Must be able to work a flexible schedule, including the 3:30AM shift. Previous hotel experience preferred. Qualified applicants will have a CDL license or ability to obtain a CDL license within three months of employment.
    What will it be like to work for Hilton?


    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!






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    About This Employer

    Embassy Suites by Hilton Minneapolis Airport

    7901 34th Avenue South
    Minneapolis, MN 55425

    (952) 854-1000

    310 Room All Suite

    embassysuites3.hilton.com

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    At A Glance

    Welcome to Embassy Suites Minneapolis - Airport hotel. Just one mile from Minneapolis St. Paul International Airport (MSP), the hotel is located in Bloomington, Minnesota. Our hotel is the closest Embassy Suites to MSP Airport and the Mall of America.

    For your convenience, the hotel provides complimentary shuttle transportation to Mall of America and MSP Airport. Hiawatha Light Rail, located directly across the street from the hotel, offers guests an easy commute to downtown Minneapolis and St. Paul.

    Relax in a spacious two-room suite in Minneapolis with separate living and sleeping areas, two flat-screen TVs, wet bar, refrigerator, microwave and WiFi. Start the day with a complimentary cooked-to-order breakfast, and each evening, relax with your group or meet new friends during our Evening Reception with complimentary refreshments. All guests enjoy access to our full-service fitness center and indoor pool.

    Host successful meetings in 12,000 sq. ft. of event and banquet space at this all-suite Minneapolis hotel that offers boardrooms, meeting rooms and two ballrooms. Our spacious meeting facilities in Minneapolis provide guests with the perfect location to host any event.