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Banquet Server On Call

posted July 27, 2019

Hotel Granduca Houston
Houston, TX
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637150 l

About This Job

Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels hospitality group. A leader in luxury hotels, Granduca Houston and Granduca Austin are the only hotels in Texas that has the honor of being a part of the Leading Hotels of the World. Located in the heart of Uptown/Galleria area, this "hidden gem" is reminiscent of a private Italian villa, consisting of 122 guest rooms and luxury suites, spacious meeting rooms and a stunning ballroom with an amazing view of Il Giardino and our exhilarating saltwater pool - an oasis among the lush green landscape and beautiful palm trees . Relax with friends and enjoy the live music in our exotic Bar Malatesta or experience the delectable cuisine in Ristorante Cavour, one of Houston's most renowned fine dining restaurants.The Language of Luxury, Service and Serenity

The On Call Banquet Server will setup/serve food and beverages to guests according to established Hotel Granduca standards and in an engaging and hospitable manner.

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.

  • Maintain knowledge of all Banquet Event Order and function sheets
  • Serve food - a la carte or buffet - to large and small groups according to BEO and supervisor
  • Assist with proper and efficient banquet set up, to include preparation of tables, action stations, buffets, and entertainment areas
  • Assist with breakdown and clean-up of banquet room and function areas
  • Maintain knowledge of all menu (to include common food and beverage allergies), and function space and food and beverage stations
  • Assist with bar, wine and cocktail service within TABC guidelines and in according with Granduca’s Alcoholic Beverage Service Policy
  • Communicate any needs of other departments to banquet manager/captain or appropriate personnel, such as culinary team, sales managers, or housekeeping
  • Monitor all areas for cleanliness, safety and maintain adequate of all condiments, buffets, utensils, and service items
  • Operate Point of Sale system with accuracy and efficiency 
  • Maintain guest confidentiality
  • Maintain a professional and cordial demeanor and ensure presentation and attire reflect Hotel Granduca and LHW standards
  • Practice the Daily Core Values and 3 Steps of Service
  • Assist in controlling the loss of food and beverage and follow F&B guidelines with regard to staff food and beverage consumption
  • Maintain knowledge of Hotel Granduca’s services and amenities to assist guests with directions and questions
  • Demonstrate passion for providing warm, engaging and personalized service
  • Perform other dutes as assigned
  • At least 1 year banquet server experience in a full service or luxury hotel 
  • Minimum high school diploma or equivalent
  • Current TABC  Certification
  • Current Food Handler's certificate 
  • Ability to multi-task and work within specific timelines
  • Excellent command of English and ability to follow verbal and written instructions 
  • Bilingual - English/Spanish - an asset
  • Ability to remain calm and demonstrate a cordial and professional demeanor at all times
  • Must be able to work flexible schedules including evenings, weekends and holidays
  • Must be available to work assigned shifts, sometimes on short notice

Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. 

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About This Employer

Hotel Granduca Houston

1080 Uptown Park Boulevard
Houston, TX 77056

(713) 418-1000

122 Room Hotel

www.granducahouston.com

Our Hotel

Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels hospitality group. A leader in luxury hotels, Granduca Houston is the only hotel in Houston to receive Leading Hotels of the World designation. Located in the heart of Uptown/Galleria area, the hotel is reminiscent of a private Italian villa, consisting of 122 luxury rooms and suites and Ristorante Cavour, one of Houston's renowned fine dining restaurants.

The Language of Luxury, Service and Serenity