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Lead Visual Designer

posted August 26, 2019

Hyatt Hotels Corporation
Chicago, IL

About This Job


Position Summary

Hyatt is looking for an exceptional visual and user interface designer that is ready to share their passion and leadership of designing across all platforms, including desktop, web and mobile apps. The designer is responsible for the development and execution of user interface design assets and must have an affinity for consistency, color use, typography, and a keen eye for subtle details.

The candidate will be a part of a growing digital product function and will report to the VP of Digital Product, collaborate with interaction designers, researchers, developers, product owners, copywriters, content strategists, and analysts. The work that this candidate designs at Hyatt will be a part of a new digital ecosystem for an international leader in hospitality and will be seen and experienced by millions of travelers around the world.

The Visual Design leader will also manage a small team of visual designers who create the designs used for our digital platforms as part of our product team work on a day-to-day basis. He/she will also determine what outsourced work may be required from time to time in order to ensure smooth delivery of product designs.

Position Responsibilities

  • Participate and lead concept development, design iteration, and detailed specification of interactions for digital applications; experience with agile environments and a strong desire to help others develop their agile capabilities.
  • Lead the creation of visual and user interface designs, as part of an overall interactive design strategy and system, that address business and user requirements, including the design and production of screen layouts, color palettes, typography, and interface elements that share the brand story across various digital platforms.
  • Present designs to product teams and stakeholders in a meaningful way that shares the vision and goals of the designs and clearly articulates design decisions
  • Lead collaboration between Product, UX and Development teams on opportunities to improve the visual communication of solutions while mitigating risk when designing enhancements; ability to design for a responsive site with demonstrated mobile-first experience
  • Participate in research and ideation sessions with UX leadership to create experience design strategies for products that translate user research and business goals into tangible outcomes
  • Mentor junior designers to hone their skills in design as well as improve soft skills
  • Work directly with vendors to manage their output, quality assurance and maintain relationships
  • Work across departments to help educate teams of our digital design standards and craft new standards to ensure consistency and fluidity of standards across multiple touchpoints
  • Support relationship and process improvement on product teams, be the Visual Design “voice” that will lead to effective and efficient inter-team communication
  • Demonstrate a commitment to Hyatt core values (included in all job descriptions).
  • The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary (included in all job descriptions).



  • 10+ years industry experience in interaction design or similar role
  • 7 years industry experience, 5 in digital product work, with experience with agency, consulting, and in-house teams preferred


  • Bachelor's Degree in visual design, visual Communication or related field
  • Advanced degrees in design, especially digital design, are preferred
  • Design community involvement

Computer Skills Needed to Perform this Job

  • Expert proficiency in design software (e.g. Axure, InVision, etc.)
  • Additional Comments and Requirements
  • Mastery of transforming requirements and ideas into deliverables including flows, site maps, wireframes, and prototypes that communicate design requirements to the project team
  • Self-motivated with the ability to work with a team and independently to perform multiple tasks under minimal supervision

About This Employer

Hyatt Hotels Corporation

150 N Riverside Plaza
Chicago, IL 60606

Telephone (312) 750-1234
Reservations (800) 233-1234

Corporate Office

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You're More Than Welcome

We are a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over our more than fifty-year history.  Our mission is to provide authentic hospitality by making a difference in the lives of the people we touch every day.  We focus on this mission in pursuit of our goal of becoming the most preferred brand in each segment that we serve for our associates, guests and owners.  We support our mission and goal by adhering to a set of core values that characterize our culture.    

Our full service hotels operate under the Hyatt®, Park Hyatt®, Andaz™, Grand Hyatt®, Hyatt Regency® brands.  Our two select service brands are Hyatt Place® and Hyatt Summerfield Suites™.  We develop, sell and manage vacation ownership properties under the Hyatt Vacation Club® brand.  

Our associates, whom we also refer to as members of the Hyatt family, consist of over 80,000 individuals working at our corporate and regional offices and our managed, franchised and owned properties in 45 countries around the world.  Our corporate headquarters are located in Chicago, Illinois.

Does the Hyatt spirit shine in you?

Hyatt is a place where high expectations aren’t just met—they’re exceeded. It’s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.  It’s a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards... whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you.

It's all about authentic hospitality

We are pleased that you are exploring Hyatt. We believe our guests select Hyatt because of our caring and attentive associates who exceed their service expectations. In today's competitive environment, that says a lot about who we are.  We care about our associates and we care about our guests.

At Hyatt, hospitality isn't just a business; it’s a calling.  It’s a calling evidenced in the thousands of decisions and interactions made everyday by passionate employees throughout our company.  Because hospitality is the core of who we are, it extends well beyond our guests. Our unique brand of authentic hospitality is also experienced by our employees.  

We do this by infusing every facet of the Hyatt employee experience with the same degree of hospitality that we show our guests.

Our Philosophy

The success of Hyatt is driven by over 80,000 associates around the world who provide authentic hospitality and strive to make a difference in the lives of the guests they encounter every day.  The Hyatt culture is built around a 50-year tradition of innovation and excellence, a deep understanding of the hospitality industry and a passionate commitment to delivering the most rewarding experience possible to our guests and our associates.   Mission:  We provide authentic hospitality. We make a difference in the lives of those we 'touch' everyday—that is our definition of hospitality.  We do this in an environment that respects all people and all ideas.  We do it in an efficient way that leads to superior results.     Goals:  We aspire to be the preferred brand in each of the segments we serve. Most preferred among our employees, guests and owners.   Values:  Mutual Respect, Intellectual Honesty, Integrity. Humility, Fun, Creativity and Innovation.  

You'll enjoy equal parts rewards and recognition

Hyatt believes in its employees in celebrating success and in highlighting accomplishments!  Employees take pride in being part of such a collaborative environment.   As an employee of the Hyatt team, not only will you receive outstanding rewards and recognition, but you’ll also be a part of a family-friendly atmosphere consistently labeled with "great camaraderie".  You’ll feel a tremendous sense of pride when you’re recognized for your contributions to our exceptional guest experiences.    Hyatt is equally committed to ensuring that you, your family or domestic partner stay healthy, take advantage of opportunities, plan for the future and take time to enjoy life.   As healthy and happy people, Hyatt employees are committed to working in our collaborative environment.     Hyatt's worldwide recognition and rewards programs will vary depending on the country.  Local benefit packages will be offered for those hotels outside of North America.  

Just as important as our guests

We know that quality health and welfare care for you and your family or domestic partner is top priority.  Hyatt’s medical, dental, vision and prescription drug coverage is designed to give employees and their families the opportunity to obtain comprehensive and quality health care services at reasonable costs utilizing a large network of medical professionals.     Combined with unique discounts for alternative health options and fitness services, Hyatt employees take advantage of the special programs offered like the Moms-to-Babies and the Healthy Outlook Programs.  Hyatt puts their employees in control of their benefits by providing easy-to-use tools to help manage them effectively and by offering a range of benefits to best meet their needs.   When the need arises, Hyatt's leave policies, allow ample time off for personal, medical, new child, military or to care for a family member.  Successfully being able to cope with life's everyday challenges equates to a healthy and productive work environment.  The LifeBalance assistance program Hyatt offers has proven to act as a strong source of reference and is available anytime.