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Front Desk Agent/ Gallery Host

posted September 27, 2019

Hyatt Place Raleigh-Durham Airport
Morrisville, NC
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At Hyatt Place, we are here to give guests a brand-new hotel experience.
773360 l

About This Job

Job overview

Gallery Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The Gallery Hosts creates an experience for our hotel guests by offering them an exceptional experience with welcoming, and helpful Guest service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms. Previous guest service experience as well as the ability to communicate well with guests required.

Qualifications

  • Customer service experience is required, preferably in a hotel or related field
  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with guest interaction
  • Must be able to multi-task
  • Must be 21 years or older
  • A true desire to satisfy the needs of others in a fast paced environment
  • High school diploma or higher education required.
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Must possess basic computer skills, i.e. Word, Excel, etc.

*We are currently hiring for full and part time positions

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About This Employer

Hyatt Place Raleigh-Durham Airport

200 Airgate Drive
Morrisville, NC 27560

(919) 405-2400

93 Room Hotel

www.hyatt.com

Managed by

Our Hotel

Ideally located a half-mile from Raleigh Durham International Airport and within close proximity to Research Triangle Park, home of international companies such as IBM, Glaxo Smith Kline, PPD, Bayer, Nortel, Cisco, and many more.

Guests can start their morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. They can get a caffeine fix in the a.m., or sip a cocktail at the bar in the p.m.