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Assistant General Manager

posted June 5, 2019

Hyatt Place Lakeland Center
Lakeland, FL
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The greater thing in this world is not so much where we stand as in what direction we are going.
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About This Job

Job overview

As an Assistant General Manager, you will fill a leadership role with an industry-recognized leader in hospitality management services. You will attentively oversee the hotel's personnel as directed and provide support to the General Manager. The responsibilities of the Assistant General Manager are 70% management and 30% assigned duties to ensure hotel consistency in quality of standards, maximizing profits, developing and retaining employees and exceeding guest expectations.

The ideal candidate will: 

  • Have a minimum of 2 years of experience in a Supervisory or Management Operations position and brand experience is preferred.  
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers. Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures. 
  • Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration and reservation cards.Accounting/Cash Handling to include:  
  • Maintaining accurate A/R recordsDaily deposits 
  • Petty Cash
  • Tax reconciliation
  • Credit card handling – processing, batching, and PCI compliance
  • Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines.
  • Selects or assists in the selection of hotel staff and completes all new hire paperwork including position and safety training.
  • Assists with sales and marketing efforts as directed to include corresponding with group and travel agents to answer special requests for rooms and rates
  • Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management  

Benefits for Full Time Employees 

  • Medical, Dental, and Vision Coverage 
  • 401K retirement plan  
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance  
  • Vacation PTO & Holiday/Sick PTO 
  • Employee Assistance Program 

*Specific plans for specific positions  

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About This Employer

Hyatt Place Lakeland Center

525 West Orange Street
Lakeland, FL 33815

(863) 413-1122

127 Room Hotel

www.hyatt.com

Our Hotel

A traveler's home away from home in Central Florida, Hyatt Place Lakeland Center hotel near Lake Myrtle Sports Complex, SUN ‘n FUN Complex, Joker Marchant Stadium offers visitors a convenient location connected to RP Funding Center. Guests will be treated to modern spacious guestrooms, and deluxe amenities and services including free Wi-Fi, outdoor pool, and fitness center. Guests can wake up to breakfast served fresh every day. They can start their morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. We offer a caffeine fix in the AM and a cocktail at the bar in the PM.

  • Free Wi-Fi
  • Free Parking
  • 24/7 Gym
  • Breakfast
  • All-day dining
  • Bar

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.