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Building Maintenance Manager

posted August 19, 2019

Hyatt House Atlanta Downtown
Atlanta, GA
773042 l

About This Job


OTO Development is pleased to announce an exciting career opportunity for an experienced Building Maintenance Manager for our beautiful Hyatt House in downtown Atlanta, Georgia.

This Building Maintenance Manager is a key member of our hotel management and leads a team to perform maintenance and repair procedures throughout our state-of-the-art property. This includes completing preventive maintenance to electrical, plumbing, heating and cooling system, performing trash pickup, and unloading and storing deliveries.

Under the Engineering Manager’s direction, the Maintenance department responds promptly to guest requests in a professional and hospitable manner while maintaining professional standards for quality of work, follow-up, and appearance.


  • Selecting, training, and coaching team members to provide quality and responsive service.
  • Ensuring that the team performs preventive maintenance in lighting, plumbing, electrical circuits and wiring, HVAC, furniture, fixtures and equipment in guest rooms and public areas, doors and locks, floor surfaces, including carpets.
  • Establishing systems to ensure that any nonfunctioning items are properly identified, repaired and returned to service quickly or are disposed of properly.
  • Training staff to ensure prompt and appropriate response to any maintenance emergencies.
  • Ensuring that grounds, pool, and structure are properly maintained.
  • Ensuring every room possible is made available for rental by the end of each day.
  • Scheduling department members for days to be worked and work to be performed; Checks work of others for completion and quality and coaches for improvement as needed.
  • Ensuring that the team adheres to all safety and security guidelines regarding equipment safety, guest safety and safe chemical handling procedures.
  • Establishing and maintaining relationships with vendors supporting the property and its systems.


Since 2004, OTO Development (OTO) has delivered excellence in hospitality and is one of the fastest-growing hotel development and hospitality management companies in the nation. Recognized as an industry leader OTO develops, owns and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. OTO has a collective history of over 530 properties, a management portfolio of over 65 properties, plus an exciting pipeline of projects. For six years OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work®. As one of the fastest growing companies in the lodging industry, we are uniquely positioned to offer career opportunities with high growth potential.


  • Five or more years apartment building or lodging Maintenance experience, with previous supervisory experience preferred .
  • Proficiency in electrical, plumbing, heating and cooling, carpentry and other maintenance skills.  
  • Ability to perform maintenance duties in a lodging facility in support of team and as coach and trainer.  
  • Ability to work well with others in a guest and team-focused environment.  
  • Time Management capability to accomplish work within established parameters.  
  • Customer Service focus to anticipate guest needs, greet and acknowledge guests, respond to guest requests, and ensure guest satisfaction.  
  • Perseverance to complete work efficiently with attention to quality and detail.  
  • Action Orientation to deliver the desired outcome – properly maintained facilities, equipment and systems ready to serve hotel guests and team members.  
  • Local or state certifications may be required.  
  • Valid Driver's License from the appropriate State.

About This Employer

Hyatt House Atlanta Downtown

431 Marietta Street NW
Atlanta, GA 30313

(404) 332-5522

150 Room Hotel

Welcome to our friendly downtown Atlanta community. Hyatt House Atlanta / Downtown offers classic southern hospitality and amenities like 24/7 dining for guests with busy schedules. Settle into your suite-inspired room with stunning views of the city including landmarks like SkyView Ferris wheel in Centennial Olympic Park. Our hotel provides an affordable getaway in the center of the action, steps away from Georgia Aquarium and Mercedes-Benz Stadium.