Search 17,711 current hospitality jobs

Front Desk Agent Part-Time

posted September 4, 2019

Riviera Palm Springs
Palm Springs, CA
Apply
537222 l

About This Job

Description

The Opportunity


We are currently looking for a Front Desk Agent to join our team.


As a Front Desk Agent, you’ll be responsible for providing the highest level of service possible in an efficient, courteous and professional manner.


Job Responsibilities


Key responsibilities of a Front Desk Agent include:



  • Checking guests in and out of the hotel in a efficient, courteous and professional manner

  • Ensuring that special requests are noted and fulfilled

  • Communicating with all departments regarding in house VIPs and any special requests/needs

  • Promoting and selling special hotel programs, special rate packages and upgrades when appropriate

  • Interacting with hotel associates in a professional manner, assisting other departments with necessary information

  • Answering the telephone in a professional manner and assisting guests with any questions, directions, etc.

  • Managing and resolving all guest complaints and compliments in a professional and courteous manner

  • Listening and responding to guest inquiries using a positive, clear speaking voice

  • Maintaining an up to date working knowledge of all property amenities as well as any special events


Job Requirements


The ideal Front Desk Agent candidate will have at least one year of Front Desk Agent experience, exceptional communication skills, and enjoy working in a fast-paced environment. We are looking for positive, upbeat individuals who can deliver total guest satisfaction.


The minimum qualifications for this position are:



  • High school degree or equivalent

  • Strong computer skills

  • Pleasant telephone demeanor

  • Ability to handle stressful situations in a calm, professional manner

  • Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice

  • Must have the ability to work a varied schedule that may include evenings, nights, and weekends


An Equal Opportunity Employer


About Evolution Hospitality


Headquartered in Orange County, CA, Evolution Hospitality is one of the top privately-owned hotel management companies in the US. Evolution Hospitality has a well-defined vision, a strong sense of values and guiding principles, and a long-range, quality-minded approach to business. From unassuming beginnings with a single property, today Evolution Hospitality is recognized as a first-class operator of hotels.


We are proud to offer candidates a dynamic career, personal growth, a strong tradition of mutual trust, integrity and an opportunity to make an impact on the business. Simply put, it means that it feels a bit different to work here. We are universally driven by our fundamental values and beliefs. At Evolution Hospitality, all associates are selected and evaluated on two criteria equally: results and culture. Honesty and humility are equally important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. Superstars are those individuals that not only create value for the company but also genuinely embrace and live Evolution Hospitality’s unique culture.


Are you ready to evolve? If you are interested in establishing a solid career and taking giant strides in personal growth, Evolution Hospitality is just the family you’re looking for.

Apply

About This Employer

Riviera Palm Springs

1600 North Indian Canyon Drive
Palm Springs, CA 92262-8311

Telephone (760) 327-8311
Reservations (866) 716-8147

406 Room Resort

www.rivierapalmsprings.com

Follow us:

VISIT THE BEST RESORT IN PALM SPRINGS

riviera palm springs ~ what will your story be?

A stylish and styled, eclectic, cool, bohemian getaway.  Inspired by the nonchalant elegance of Slim Aaron’s photographs, The Riviera is free spirited, vibrant, playful and bohemian with a sprinkling of retro nostalgia.  The whimsy of Hollywood Regency in the guest rooms merges with the eclectic spirit of the public areas and makes for a perfectly unique resort getaway in Palm Springs.

stay

Feel at home at The Riviera. Our residential-style rooms provide travelers with a private oasis in which to relax and unwind. You’ll enjoy panoramic views of our resort grounds, luxury amenities and services, and much, much more.

play

It’s easy to play it cool at The Riviera. Inspired by the nonchalant elegance of Slim Aarons, our iconic Palm Springs hotel offers a laid-back approach to events and gatherings.

dine

No matter your mood, find a dish or drink to satisfy your cravings at The Riviera. From the retro-chic Gypsy Rose to the farm-to-fork fare at Cafe Palmetto, our Palm Springs resort offers something for everyone.

relax

Relax and unwind at The Riviera. Our Palm Springs resort is the epitome of California cool. Unwind at the spa, take a dip in the pool, or work up a sweat in the fitness center. The choice is yours; the pleasure is all ours.

our roots

Originally designed the visionary architect Irwin Schuman, the Riviera was fashioned after the glamorous hotels of old Las Vegas. Freshly-reinvented, today’s Riviera blends the best of its retro heyday with the modern amenities today’s traveler craves.

gather

Plan productive meetings and bold events at The Riviera. Boasting more than 30,000 square feet of inspired event space, our iconic Palm Springs hotel has been reinvented for today’s modern traveler.