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Front Office Associate

posted August 7, 2019

Hyatt Residence Club Grand Aspen
Aspen, CO
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580187 l

About This Job

Front Desk Agent

Position Summary:

Responsible for guest registration process and communication of resort services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

Responsibilities:

  • Process payments and respond to guest inquiries
  • Handle check-ins, check-outs and reservations in a friendly, efficient and courteous manner
  • Consistently complete detail-oriented work in a timely manner

Requirements:

  • High school diploma or equivalent required
  • Previous hotel experience strongly preferred but not required
  • Exceptional guest relations/customer service skills
  • Refined verbal and written communication skills
  • Ability to stand for extended periods of time
  • Flexibility in working varied shifts, holiday and weekends
  • Must be a team player with a positive attitude
  • Consistently attentive, courteous and efficient in dealings with guests, managers and employees

Hyatt Vacation Ownership (HVO) has been developing, marketing, and managing shared ownership resorts in diverse vacation destinations since 1994. Headquartered in St. Petersburg, Florida, HVO operates Hyatt Residence Club (HRC), a flexible points-based program with more than 30,000 members who have access to 16 HRC resorts, along with hundreds of Hyatt hotels and resorts worldwide via the popular Hyatt Gold Passport guest loyalty program. HRC members also have exchange privileges through Interval International’s network of approximately 3,000 other resorts in more than 80 countries, as well as additional benefits and services. HVO is an operating business of Marriott Vacations Worldwide, a leading global provider of professionally delivered vacation experiences. Marriott Vacations Worldwide and its subsidiaries independently own and manage the Hyatt Residence Club program and use the Hyatt Vacation Ownership name and other Hyatt marks under license from affiliates of Hyatt Hotels Corporation. www.HyattResidenceClub.com.

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About This Employer

Hyatt Residence Club Grand Aspen

415 E. Dean Street
Aspen, CO 81611

+1 970 429 9100

50 Unit Time-Share

www.hyattresidenceclub.com

Hyatt Grand Aspen, A Hyatt Residence Club

Aspen, long known for its stunning beauty and legendary charm, is the perfect setting for Hyatt Grand Aspen, A Hyatt Residence Club. Located just steps from the breathtaking grandeur of Ajax Mountain, this stunning property offers design with luxury and comfort in mind. Enjoy features such as multiple fireplaces, private balconies, grand kitchens, spa tubs and steam showers. Hyatt's unmatched level of service and amenities will turn your stay into an experience.