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Suite Attendant (Housekeeper)

posted September 20, 2019

Home2 Suites by Hilton Philadelphia - Convention Center
Philadelphia, PA
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759158 l

About This Job

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Clean and inspect guest rooms, public areas and back of the house.

  • Ensure compliance with proper cleaning techniques, procedures, brand standards and regulations.

  • Ensure proper use of cleaning equipment and supplies.

  • Ensure maintenance problems are promptly reported to Engineering through proper channels.

  • Respond to guest requests, concerns and problems to ensure guest satisfaction.

  • Log items into the Lost and Found and respond to inquiries regarding lost items.

  • Consistent professional and positive attitude and actions when communicating with guests and associates.

  • Perform special projects and other responsibilities as assigned.

  • Comply with all company policies and procedures.

  • Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

  • Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

  • Any other tasks/duties as requested by management.

Qualifications
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. 
Education and Experience

  • High school education or equivalent experience.

  • One or more years of related experience.

  • Familiarity with hospitality industry practices preferred

Skills and Abilities

  • Knowledge of housekeeping principles and practices along with proper use of cleaning equipment and supplies.

  • Attention to details with good organizational and efficient time management skills.

  • Ability to follow an appropriate course of action based on policies and procedures.

  • Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities.

  • Ability to satisfy the legal requirements for employment within the jurisdiction.

About the Company:

The Wurzak Hotel Group (“WHG”) is a Philadelphia based, vertically integrated owner, developer and operator of premium branded full service, extended stay and focus service hotels.  WHG gains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation and a tight focus on the operational details.


Working Conditions & Physical Effort


Physical work is a primary part of job. Work is normally performed in an interior hotel environment. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses. 

Notice

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.

This employer will provide the Social Security Administration (SSA) and, If necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. 
Important: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.

Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9.

In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify’s photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services’ (USCIS) photograph.

If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).

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About This Employer

Home2 Suites by Hilton Philadelphia - Convention Center

1200 Arch Street
Philadelphia, PA 19107

(215) 627-1850

248 Room Extended Stay

home2suites3.hilton.com

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At A Glance

Located just yards from the Philadelphia Convention Center, this hotel is a smart choice if you are here on business, or just to explore everything that the city has to offer. With some of Philadelphia's biggest corporate headquarters in walking distance, and Metro and mainline train stations within a couple of blocks, getting around is easy. Be sure to take some time out after a busy day to indulge in the great local shopping and dining. Experience some of the culture which the City of Brotherly Love is famous for with a visit to historic City Hall and the iconic Liberty Bell.

Settle in to your great value and spacious studio or one-bedroom suite at this Philadelphia Convention Center hotel. Movable furniture, plenty of storage, a living area with a comfy sofa bed and a fully equipped kitchen means you can live the way you want to. Stay connected with complimentary WiFi as you kick back and catch a favorite program on the 42-inch flat-screen TV. Start the day with a complimentary Inspired Table™ breakfast and unwind in the evening with a swim in the saline pool. The Spin2Cycle concept fitness and laundry area lets you work out while your clothes are cleaning.