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Coordinator, Product Families (Administrative Assistant)

posted June 9, 2019

Hilton - Shared Services - Addison
Addison, TX

About This Job


From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton’s Global Technology team is building the hospitality experience of the future – for our guests, owners and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.

What will I be doing?

As the Coordinator, Product Families, you will be responsible for streamlining calendars, anticipating needs, and drive day-to-day efficiency to positively impact multiple teams in the Product group for Hilton. We’re looking for someone who thrives in a dynamic, innovative, exciting, and growing organization with a solid history of high performance.

More specifically, you will:

  • Be able to balance and schedule multiple complex calendars.
  • Plan and organize cross internal and external events of all sizes.
  • Coordinate domestic and international travel.
  • Coordinate executive communications.
  • Process invoices and prepare reports, presentations and other documents.
  • Accurately record minutes from meetings.
  • Perform office duties like ordering office supplies, technology needs, etc.
  • Reconcile and prepare expense reports.
  • Handle incoming and outgoing correspondence.
  • Complete daily tasks with little to no direction.
  • Transcribe and distribute weekly team meeting notes.
  • Handle ad hoc projects and other duties as required.


What are we looking for?

The success in this role will demonstrate itself through the following attributes and skills:

  • Strong organizational and analytical skills with impeccable multi-tasking abilities
  • Ability to track and work towards completion of meeting deadlines and tasked items
  • Effectively researches, prioritizes and follows up on issues related to the Product team and independently resolve courses of action
  • Provides smooth communication between internal groups; demonstrating leadership to maintain credibility, trust and support with management staff
  • Works closely and effectively with the product leadership, keeping them informed of upcoming commitments and responsibilities and following up when appropriate
  • Positive, dedicated, flexible and able to have fun at work and help others do the same
  • Responsible, helpful, and trustworthy, with consistent record of working with confidential information
  • Good interpersonal, organization and communications skills both verbal and written with solid sense of tact
  • Ability to work both independently and multi-functionally using good business discernment and common sense
  • Experience and/or interest in technology is a plus.

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

  • Three (3) years of work experience
  • Three (3) years of experience as an Administrative Assistant supporting senior levels of management
  • Strong working knowledge of Microsoft Word, Excel and PowerPoint

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

  • BA/BS Bachelor's Degree
  • Five (5) years of Administrative Assistance experience
  • Two (2) years of experience working in the IT industry
What will it be like to work for Hilton?

Hilton is the world’s leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



About This Employer

Hilton - Shared Services - Addison

15305 N Dallas Parkway, Suite 600
Addison, TX 75001

Regional Office

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We are passionate about delivering exceptional guest experiences.

We believe Hospitality isn’t just a job; it’s a journey of self-discovery, growth, community and cultures. Our Team Members are extraordinary professionals who work together to deliver exceptional experiences for all who walk through our doors. As we continue to grow and innovate, our Vision “to fill the earth with the light and warmth of hospitality” has never faltered. We are more than a room for the night. We create heartfelt experiences for Guests, meaningful opportunities for Team Members, and a positive impact in our Communities.