Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Located just five miles from the Austin-Bergstrom Airport, Circuit of the Americas, and Downtown Austin, the Courtyard Austin South hotel is one of the most convenient South Austin hotels. For greater productivity, our lobby provides individual media pods, free WiFi and access to the latest news, traffic and weather via an interactive GoBoard®. Our onsite Bistro offers healthy breakfast items, Starbucks, and evening cocktails with our dinner menu. Guests can relax in our modern hotel rooms with flat-screen TVs, plush Marriott bedding, free WiFi and ergonomic workspaces. We’re a top choice among South Austin hotels for our high-tech amenities, onsite food and beverage options and convenient location.