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Banquets Houseperson On Call

posted October 25, 2019

The Hyatt Regency Los Angeles International Airport
Los Angeles, CA
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765995 l

About This Job

PRIMARY OBJECTIVE OF POSITION:

To manually set up, break down and service all meeting rooms according to set standards of the hotel.

RESPONSIBILITIES AND JOB DUTIES:

  • Break down banquet rooms from previous meetings including removing:
  • China, Glass, Silver, Buffet Equipment, AV Equipment, Chairs and Tables
  • Clean Banquet Rooms including:

Vacuuming, dusting ledges, check for cleanliness of walls & doors and correct as needed

  • Set Banquet Rooms per specifications on Banquet Event Orders including:
  • Placing all specified tables and skirting as needed.
  • Setting pens, pads, glasses, water pitcher set-ups, and set buffets for breakfast as required
  • Maintain cleanliness and order of the second floor storerooms
  • Lock all function rooms when not in use and at the end of shift.
  • Assist service staff as needed
  • Assist PM Room Service Server with ice deliveries, rush periods, Etc.
  • Other duties as assigned by management
  • Due to the nature of the hospitality business, nights, overnights and weekends will have to be worked. This includes some holidays.
  • Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.
  • Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests.
  • Understands the operation of hotel PA systems and other electrical components.
  • Operates hotel freight elevator in prescribed manner to ensure safe and efficient set up of rooms.
  • Controls noise level of activities involving room sets.
  • Is able to understand and translate written specification and diagrams of rooms to ensure proper placement of tables, stages and other props as requested by clients.

PHYSICAL DEMANDS:

Activities include standing, carrying, walking, seeing, hearing, lifting, stooping, bending, pushing, pulling, reaching, kneeling, crawling, touching, fingering, feeling.  Considerable repetitive motion of arms and shoulders as related to the movement of furniture and staging.

SPECIAL SKILLS REQUIRED:

  • Knowledge of various types of equipment and set up styles used in the meeting rooms.  For example: different table types (round, schoolroom, etc.)
  • Ability to understand verbal English sufficient to understand verbal job requests from supervisor and guests.
  • Ability to read and write English, sufficient to read Banquet Event Orders and instructions from a supervisor.
  • Ability to lift and move multiple tables, chairs and podiums weighing up to 80?? Lbs. through a crowded room.  This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down.
  • Ability to grasp, lift and/or carry or otherwise move or push goods on a hand cart/truck weighing a up to 200 lbs.

EDUCATION REQUIRED:

Any combination of education and experience equivalent to grade school or any other combination of education training or experience that provides the required knowledge, skills and abilities.

EXPERIENCE REQUIRED:

No prior experience required.  Prior hospitality experience preferred.

LICENSES OR CERTIFICATES:

CPR Certification and/or First Aid training preferred.

Compensation: 16.51

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About This Employer

The Hyatt Regency Los Angeles International Airport

6225 West Century Boulevard
Los Angeles, CA 90045

(424) 702-1234

587 Room Hotel

www.hyatt.com

The Hyatt Regency Los Angeles International Airport is a business-inspired hotel with spacious guest rooms in the heart of Los Angeles, California.

Why people like to work here

  • We offer competitive compensation in all positions supported by Wage Watch
  • We have market leading insurance premiums covered by the Company (no one else offers what we offer)
  • We offer competitive bonus plans for eligible positions consistently paid even over the worst of economic times
  • Our hotel is the largest Hyatt franchise in North America 
  • Undoubtedly we will be the best hotel at LAX with market leading offerings in all disciplines

About the management team

Our leaders consist of a collective group of dynamic individuals from all walks of life.  They have come together with years and years of experience to help guide, train and develop our associates.  Our management team is known for awarding and recognizing performance and leadership with a great chance for growth and advancement for the right candidates.  We believe in promoting from within!  Our leaders also fully empower the employees to take charge of guest issues and resolve complaints to completion as the employee sees fit without the necessity for manager involvement.  Additionally, the General Manager has a true commitment to keep the heart of the house just as nice as the front of the house so that the employees have a sense of pride and feel proud of where they work.

Training we provide

We are like no other hotel at LAX because we have a dedicated Director of Training that facilitates entertaining and energizing training programs to keep our employees excited and inspired.  Regular classroom and interactive trainings are conducted monthly in order to maintain our employees' skills so that they may continue to provide 5 star sevice to our guests.  We even have a training calendar that is produced on a monthly basis and competency matrices to keep everything organized.  Some of the trainings we have include:

  • Fun and egaging New Hire Orientations
  • Safety Training
  • Discrimination and Harassment 
  • Personalized Service
  • How to handle guest complaints
  • Creating Connections
  • Human Trafficking Awareness
  • And many more!