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Training Specialist

posted May 15, 2019

Hilton Warsaw Hotel and Convention Centre
Warsaw, 00-844, Poland
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712665 l

About This Job

Description

A Training Specialist is responsible identifying and providing training to all
Team Members to deliver an excellent staff experience while working with and
ensuring that all departments are achieving their training objectives.



What will I be doing?



Specifically, you will be responsible for performing the following tasks to the
highest standards:

  • Analyzing training needs of the hotel and
    preparing an annual training plan based on the business needs and the
    departmental training plans

  • Coordinating and monitoring the hotel’s
    training plans

  • Conducting New Hire Orientation

  • Conducting corporate training programs for
    Team Members, Team Coaches and Managers

  • Advising and assisting management in
    achieving specific training and development objectives

  • Coordinating and evaluating external
    training programs

  • Coordinating Trainee Programs

  • Support individual and team development,
    career development, and training and experience-based learning

  • Maintaining accurate training records of
    all Team Members

  • Managing training reporting on the hotel
    and corporate level

  • Administrating virtual university (Hilton
    University) on the hotel level

  • Working with local schools to promote the
    hospitality industry

  • Organizing selected Team Member events

  • Assisting and resolving Team
    Member and management queries

  • Assisting in other HR-related activities


Requirements

What are we looking for?

To successfully fill this role, you should
maintain the attitude, behaviours, skills, and values that follow:

  • Demonstrated previous experience in
    training-related role
  • Excellent communication and presentation skills
  • Demonstrated ability to develop
    interpersonal relationships
  • Positive attitude
  • Committed to delivering a high level of
    customer service, both internally and externally
  • Excellent organizational skills with a high
    level of accuracy
  • Flexibility to respond to a range of
    different work situations
  • Ability to work on their own or in teams
  • Proficient in MS Office Suite (Word, Excel,
    PowerPoint, and Outlook).
  • Fluent in English and Polish

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging
sector from luxurious full-service hotels and resorts to extended-stay suites
and mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travellers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision “to
fill the earth with the light and warmth of hospitality” unites us as a team to
create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it all!


EOE/AA/Disabled/Veterans

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About This Employer

Hilton Warsaw Hotel and Convention Centre

Grzybowska 63
Warsaw, 00-844 00-844
Poland

+48-22-356 5555

314 Room Hotel

www3.hilton.com

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At A Glance

Admire contemporary design at the conveniently located Hilton Warsaw Hotel and Convention Centre, ideal for both business and leisure guests. Shops, museums and a lively dining and entertainment scene are all within easy walking distance. Relax in an elegant guest room or suite and take advantage of tremendous meeting, dining and leisure facilities at our Warsaw hotel.

  • Within walking distance of shops and restaurants and  25-minute walk from historic Old Town
  • 20-minute drive to Warsaw Frederic Chopin Airport and 4-minute walk to Rondo Daszynskiego Station
  • WiFi available for guests, complimentary in public areas
  • Holmes Place Premium Club & Spa with 25-meter indoor pool, whirlpool and wet/dry sauna
  • Meza Restaurant featuring a colourful menu based on Polish and international cuisine
  • 3,000 sq. m. of conference space with the impressive 1,406 sq. m. Warsaw Hall