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posted August 17, 2019

Hilton Garden Inn Washington DC/Bethesda
Bethesda, MD
542422 l

About This Job

Donohoe Hospitality Service is always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply.


Position Summary:

Responsible for taking orders, serving food and drinks, and fulfilling requests by guests.

Essential Functions:

  1. Answer questions about food and drinks including their ingredients, preparation and accompanying items.
  2. Greet newly seated guests in a friendly manner and in the time limit specified by outlet standards.
  3. Take drink orders at guest greeting, deliver beverages and offer appetizers.
  4. Merchandise menu items, such as appetizers, entrees and desserts.
  5. Input orders into POS system.
  6. Knowledge of hotel services.
  7. Follow alcohol awareness procedures for preventing intoxication of guests.
  8. Attend to guests’ needs when delivering food and check back to ensure guest satisfaction.
  9. Garnish plates as specified by the menu standards.
  10. Maintain table by checking drink levels, removing clutter and providing extra napkins if necessary.
  11. Total bill and present check upon removal of last plate or upon request.
  12. Maintain an accurate exchange of currency.
  13. Keep station clean.
  14. Keep immediate supervisor promptly and fully aware of all problems or unusual matters of significance.
  15. Maintain free coffee and tea throughout the shift.
  16. Perform assigned station side work.
  17. Follow all food sanitation regulations including but not limited to personal hygiene, food safety and area cleanliness. Report any infractions to supervisor or manager immediately.
  18. Follow cash handling and/or check control procedures including but not limited to coupons or complimentary item service.

Additional Responsibilities:

  • Adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
  • The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.

Education and Experience:

  • Previous restaurant experience.

Skills and Abilities:

  • Ability to stand and walk for a long period of time.
  • Ability to carry and lift heavy objects.
  • Good oral communication skills.
  • Ability to work in a fast paced environment.
  • Organization and time management skills.

About This Employer

Hilton Garden Inn Washington DC/Bethesda

7301 Waverly Street
Bethesda, MD 20814

(301) 654-8111

At A Glance

Convenient to Washington, DC without the congestion, the Hilton Garden Inn Washington DC/Bethesda hotel is one block from the Bethesda Metro Station on the Red Line. Our hotel is a 20-minute drive or Metro ride from Washington Reagan National Airport (DCA), and minutes from many shops and restaurants. Guests at this downtown Bethesda hotel are just one mile from Walter Reed National Military Medical Center and NIH.

Whether you’re on a Washington, DC vacation or are traveling on business and using our Bethesda, MD event space, enjoy breakfast at the Garden Bar & Grill Restaurant complimentary internet access, an in-room workstation with a large desk and ergonomic Mirra® chair by Herman Miller, and a 24-hour business center.

Wind down with a cocktail at our bar and enjoy a delicious dinner or evening room service. Pick up your car from our secure parking garage adjacent to the hotel. Exercise in the fitness center or swim in the indoor pool. Cook refrigerated meals in your microwave or order from room service. Enjoy excellent value with our Bethesda, MD hotel deals.

  • Easy access to Washington DC, The Metro and DC attractions
  • 1 mile from NIH and Walter Reed National Military Medical Center
  • Complimentary WiFi in guest rooms and meeting spaces
  • Near over 100 Bethesda restaurants and shops
  • 1,800 sq. ft. of flexible Bethesda meeting and event space; catering services
  • DC hotel 20 minutes from Washington Reagan National Airport