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Room Attendant

posted November 30, 2019

Tru by Hilton Louisville Airport
Louisville, KY
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Headline Come join and exciting, fun, energetic team!
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About This Job

NOW OPEN!  The new Tru by Hilton Louisville Airport Location is currently looking for room attendants. It is managed by Commonwealth Hotels, LLC. We are a leading franchisee of Hyatt, Marriott, and Hilton brands, committed to providing outstanding services to our guests through attention to detail, with integrity, pride and intensity. We embrace management values that include a “Whatever It Takes” attitude delivering the highest standards of both guest and associate satisfaction. We just opened this brand new hotel, and need great people to join our team.  

Currently we are looking for Room Attendants in the Housekeeping Department.

Job Responsibilities:

  • Clean assigned guest rooms according to system standards and Best Methods. This includes making beds, cleaning bathrooms, vacuuming carpet, etc.

  • Place and restock useable items in the hotel rooms including paper items, soap, towels, etc. according to Brand Standards.

  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.

  • Protect the privacy and security of guests and coworkers.

  • Address guests’ service needs in a professional, positive, and timely manner.

  • Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting.

  • Assist other associates to ensure proper coverage and prompt guest service.

  • Comply with quality assurance expectations and standards.

  • Report missing hotel property and damages to room to manager.


    Benefits Offered to Full Time Associates:

  • Health, Dental & Vision

  • Flex Spending Accounts

  • Basic Life Insurance with Health

  • Voluntary Life Insurance

  • Short Term & Long-Term Disability

  • 401 k Retirement Plan

  • Paid Vacation & Personal Days

  • Holiday Pay

  • Travel Discounts

  • And Much More…

     

    Job Requirements:

  • 6 + months of prior cleaning experience preferred

  • Customer service experience is required, preferably in a hotel or related field

  • Must be physically fit and have the ability to bend, stoop and lift

  • Must be reliable; willing to work weekends and holidays

  • Must be able to effectively communicate and interact with guest

  • Ability to learn quickly and work in fast paced position with constant guest interaction

  • Must be able to multi-task

  • Must be 18 years or older

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About This Employer

Tru by Hilton Louisville Airport

810 Phillips Lane
Louisville, KY 40209

(502) 792-8800

98 Room Hotel

tru3.hilton.com

At A Glance

Welcome to the new and inviting Tru by Hilton Louisville Airport Fair Expo Center located within minutes of top Louisville attractions. Walk across the street for a thrilling adventure at Kentucky Kingdom or press your luck at Churchill Downs. Catch a ride on our complimentary airport shuttle. Our efficient rooms help you rest well with a 55-inch TV, spacious bathroom and free WiFi.

Mix up your morning with 30 different sweet and savory options at our free 'Top It' breakfast bar. Our Eat. & Sip. market features local and gourmet snacks, light meals, beverages, beer and wine – perfect to enjoy after exploring Louisville. Sip on fresh coffee, tea and hot chocolate readily available and always on the house.

With games, device charging stations and places to work, our lobby will fit any of your needs. Work out in the fitness center offering cardio and strength equipment.