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Front Desk Agent Part-Time

posted June 16, 2019

Hampton Inn & Suites Mishawaka/South Bend at Heritage Square
Granger, IN
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701344 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Hampton Inn & Suites Mishawaka/South Bend at Heritage Square

7347 Heritage Square Drive
Granger, IN 46530

(574) 243-4600

99 Room Hotel

hamptoninn3.hilton.com

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At A Glance

Set in the heart of Heritage Square shopping center, with easy access to the 80/90 toll road, Hampton Inn & Suites Mishawaka/South Bend at Heritage Square is within walking distance of shops and restaurants, and is just 12 minutes from the city center. The hotel is just minutes away from the St. Joseph Regional Medical Center, 15 minutes east of South Bend Regional Airport and two hours from Chicago Midway Airport. Our welcoming Mishawaka, Indiana, hotel is also just 10 minutes from the University of Notre Dame, home of the Fighting Irish.

All of our guest rooms and suites offer modern amenities to help guests feel at home, including a microwave and a refrigerator. Our guests will sleep soundly on the clean and fresh Hampton bed®, before waking up refreshed to enjoy Hampton’s free hot breakfast buffet, featuring our fresh-baked waffles and hearty oatmeal with toppings. 

  • Fitness Center
  • Heated Indoor Pool
  • Business Center
  • 500 sq ft Meeting Room