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Pool Cabana Server

posted July 6, 2019

Hyatt Regency Sonoma Wine Country
Santa Rosa, CA
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715762 l

About This Job

You’re welcoming by nature and have a knack for remembering details. You’re happiest when juggling tasks and getting it right is important to you. You have a flair for taste tempting, the gift of persuasion, and an aim to please. Your excellent service and genuine care is appreciated, which guests immediately recognize and reward. Interstate’s Pool Server position may be a great way for you to earn your potential.

As a Pool Server, you will

  • Deliver prompt, excellent service to ensure an exceptional guest experience.
  • Help guest select food and beverage by presenting menu; suggesting courses; explaining specialties; identifying appropriate wines; answering food preparation questions.
  • Knowledge of wine, beer, cocktails and all menu items on property.
  • Knowledgeable of amenities, services, treatments, activities, and their locations on property
  • Set up and breakdown the pool area, keeping the area neat and clean
  • Restocking of pool towels
  • Periodically check in to ensure guest needs are met, then graciously present an accurate check and collect payment at the conclusion of the meal.  
  • Able to stand long hours and must be able to perform the duties of the position under pressure from high volume of guests.
  • Able to tactfully and pleasantly resolve issues with internal and external customers.
  • Serve every guest with a warm welcome, use their name once established, maintain a genuine demeanor, and complete every interaction with sincerity.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Hyatt Regency Sonoma Wine Country

170 Railroad Street
Santa Rosa, CA 95401

(707) 284-1234

155 Room Hotel

www.hyatt.com

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Our Hotel

Travelers can experience our brand new lobby and our newly transformed guest rooms. Guests will savor the romance and charm of a Tuscan villa set in the heart of Santa Rosa, California, at Hyatt Regency Sonoma Wine Country. If visitors are in search of the perfect Sonoma County event venue, they should look no further than Hyatt Regency Sonoma Wine Country. Our hotel in Santa Rosa Sonoma County hotel is the perfect place for any upcoming business trip or vacation.

What Guests Love:

  • Newly renovated lobby and 155 guest rooms and suites
  • Epicenter of Sonoma County, easy access to wineries, the coast, breweries and dining options; walking distance to over 12 restaurants, wine tasting room, and shopping
  • A 10ft crystal fire pit, complimentary wifi, local wine tasting in the lobby, and a full service restaurant and lounge onsite offering farm to table menus
  • 20,000 sq ft of newly renovated indoor meeting space and additional 20,000 sq ft outdoor flexible garden space