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Banquet Manager

posted June 19, 2019

Pan Pacific Hotel Seattle
Seattle, WA
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570108 l

About This Job

Opportunity:  Banquet Manager

Manage banquet department operations in accordance with established guest service and sustainability standards.

Potential Career Path

Restaurant Manager – Director of Catering –Director of Food and Beverage

Essential Job Functions

  • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
  • Maintain positive guest relationships and ensure banquet functions are executed in accordance with guest specifications.
  • Work closely with the catering department to address service deliver or communication gaps.
  • Supervise and visually inspect the set-up of function rooms to ensure cleanliness and proper inventory.
  • Oversee serving staff to ensure that all federal, state, local and corporate regulations and policies are adhered to in the serving of alcoholic beverages.
  • Ensure that Hersha’s cash handling policies and procedures are followed by all banquet staff in cash handling positions. Abide by all Hersha accounting policies and practices to ensure SOX compliance.
  • Enter billing information into point of sale system in order to generate a final guest check.
  • Check staff attendance according to schedules, and adjust and reassign server stations, as necessary, in order to provide quality service during functions.
  • Set and maintain service standards through continued training of core staff utilizing in service meetings.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • Bachelor’s Degree preferred.
  • 3 to 5 years Banquet experience required.

Work Environment and Context

  • Work schedule varies and may include working on holidays, alternate shifts and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About This Employer

Pan Pacific Hotel Seattle

2125 Terry Avenue
Seattle, WA 98121

(206) 264-8111

153 Room Hotel

www.panpacific.com

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Our Hotel

A contemporary haven located in the city’s cultural epicentre, Pan Pacific Seattle is an elegant, 4 star luxury hotel in Seattle, where the essence of the Pacific Northwest is accentuated by modern hospitality. Guests can embark on an enlightening voyage through downtown Seattle, where they will be swept up in the gentle embrace of the Pacific.

Pan Pacific Seattle is a stylish yet intimate boutique getaway designed to leave everyone feeling refreshed and invigorated. Whether guests are visiting the city for business or pleasure, our hotel's extensive range of amenities and services will cater to all their needs. Even, relax and mingle in our stylish restaurant and bar or welcome esteemed guests to our impressive conference and banquet rooms.

Visitors will discover a contemporary hotel that promises a captivating sensory experience at every turn.