posted May 21, 2019Four Points by Sheraton Raleigh Arena
People who personify our drive to exceed guest expectations, thrive on diversity and are anxious for an exciting career - Welcome! Opportunity abounds here!
As a Guest Service Representative, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest. You will be focused on optimizing each guest’s experience by promoting hotel services, facilities and outlets and providing information of upcoming events/functions in the hotel and surrounding areas.
Note: Other duties as assigned by supervisor or management
*Specific plans for specific positions
Located walking distance to PNC Arena, NC State Fairgrounds and Carter Finley Stadium, our hotel in Raleigh, NC provides a great location for guests staying with us for business or leisure. Less than 6 miles away from our hotel near PNC Arena, visitors can revel in everything that historic downtown Raleigh has to offer. If visiting for business, Research Triangle Park, Wells Fargo Corporate Headquarters and the NC Judicial Center are all a quick trip away. Our over-sized, modern rooms and suites make the perfect retreat after an eventful day. Guests can experience our onsite restaurant, First Point, to enjoy breakfast, dinner or a drink. During downtime, guests can take a dip in our pool or get a workout in at our fitness center. We are also ready to host a meeting or event- the Four Points Raleigh Arena has everything needed to get the job done.
At Aimbridge Hospitality, bigger really is better! Now is a great time to join Aimbridge, the largest hotel management company in North America. Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand! Scale means opportunity, and here’s what that looks like at Aimbridge: