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Assistant Banqueting Manager (m/f/*) as of August 2019

posted June 20, 2019

Waldorf Astoria Berlin
Berlin, Germany
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78926 l

About This Job

Description

An Asst. Banqueting Manager is responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand.



What will I be doing?

As an Asst. Banqueting Manager, you will be responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. An Asst. Banqueting Manager will also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage all Banquets/Events
  • Maintain exceptional levels of customer service
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Propose ideas to build the range and quality of Conference and Banquet
  • Optimise sales and contain costs, identifying any areas for action
  • Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
  • Ensure staffing levels meet business demands
  • Ensure training is carried out on an ongoing basis
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Manage staff performance issues in compliance with company policies and procedures
  • Recruit, manage, train and develop the Front Office team
  • Comply with hotel security, fire regulations and all health and safety legislation


Requirements

What are we looking for?

An Asst. Banqueting Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Strong knowledge of hotel/leisure/service sector
  • Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
  • Exceptional communication skills
  • Exceptional leadership skills to create a winning team
  • Conference and Banquet Operations experience in a managerial position in hotel/Events Centre

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Degree or diploma in Hotel Management or equivalent
  • Passion for delivering exceptional levels of guest service


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!








EOE/AA/Disabled/Veterans

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About This Employer

Waldorf Astoria Berlin

Hardenbergstrasse 28
Berlin, 10623
Germany

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Description

Timeless elegance is artfully blended with the vibrant, modern attitude of Berlin in the Waldorf Astoria Berlin hotel. Located in the heart of the prestigious neighborhoods of Berlin City West, by the luxury shopping district of Kurfürstendamm, the hotel offers an array of world-famous landmarks and activities to discover within simple walking distance or by the efficient S and U-Bahn transport systems.

Admire incredible panoramic views of the Berlin skyline from every Guest Room, Suite and Apartment in the only luxury hotel in this part of the city. Inspired by the original Waldorf=Astoria design, Art Deco features are merged seamlessly with elements of modernity to create a totally unique hotel interior.

Discover serene rejuvenation in the only Guerlain Spa in Germany featuring a wide range of soothing body, face, and massage treatments, an indoor pool, thermal zone and the latest fitness equipment.

Traditional French cooking methods are innovatively fused with a modern take on ingredients, texture, and flavor at Les Solistes by Pierre Gagnaire. Recreating a legendary café of yesteryear, Romanisches café serves delicate patisserie items and charcuterie boards to enjoy in an inspirational setting.

Host large conferences, social events, and celebrations in the grand Ballroom or intimate board meetings in one of five conference rooms in luxurious opulence at our Berlin hotel. The devoted events team will ensure every small detail is personalized to your exacting standards creating a truly unique and memorable event.