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Cocktail Server

posted May 22, 2019

Windsor Court Hotel
New Orleans, LA
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About This Job

Job overview

As a Cocktail Server you will fill a supportive role in your hotel’s financial goals of the daily operation of the hotel bars and/or other areas of the Food and Beverage departments. You will assist the bartenders by ensuring the bar area remains clean, safe, and stocked with the necessary supplies and equipment. 

The ideal candidate will: 

  • Have a minimum of one year of food and beverage service experience and a general knowledge of wine and spirits. 
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Maintains clean and organized work areas in the bar to maximize efficiency; sets up the bar and back-bar according to established procedures.
  • Stocks the bar with liquor, beer, non-alcoholic drinks, ice, snacks, cups, napkins, etc. so that all needed food/beverages are always in bar area.
  • Ensures that used cups, utensils, and other equipment are well-cleaned after use and re-shelved in a timely and organized manner. 
  • Monitors guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notifies management of incidents involving excessive alcohol consumption or impaired condition of customers.
  • Ensures snack bowls are full and promptly refills bowls as necessary.  
  • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
  • Performs pre and post-shift side work including stock service station, makes coffee, etc.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

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About This Employer

Windsor Court Hotel

300 Gravier Street
New Orleans, LA 70130

(504) 523-6000

316 Room Hotel

windsorcourthotel.com

Our Hotel

Surrounded by a city chock full of history, Windsor Court Hotel invites travelers to make their own memories just steps from the French Quarter. From romance to relaxation to traditional New Orleans celebrations, guests will find the best of all worlds at our award-winning hotel. Rich in style and French-inspired décor, our elegant retreat embraces the spirit and hospitality of the city while staying loyal to the luxury guests love. 

Earning four diamonds from AAA and four stars from Forbes, our New Orleans hotel is determined to stay distinguished, just like the city itself. Whether guests are looking to spend their days in the French Quarter or Central Business District – each within walking distance of our front doors – or prefer to lose track of time taking in views from our rooftop pool and exploring our art collection, we’ll turn your vacation fantasies into your fondest lifelong memories. Top  adventures off with a trip to our spa followed by some sipping and savoring at our award-winning restaurants, lounges and tea room and visitors will start to see why just one stay at Windsor Court Hotel isn’t enough. 

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.