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Front Desk Agent

posted October 20, 2019

Holiday Inn St. Louis-South County Center
St. Louis, MO
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We are looking for a dedicated Full-Time FRONT DESK AGENT to join the Holiday Inn St. Louis/South County Center! We offer competitive wage and benefits, excellent paid time off, hotel discounts & more! Apply Today!
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About This Job

The Ideal Candidate for this Position

Widewaters Hotels regards employees as its single greatest asset. We seek energetic, passionate, results oriented professionals to join our team. If you possess these qualities, we are interested in learning more about you.

What You Will Be Doing

  • Greet guests in a warm friendly genuine manner.
  • Perform check in/check out procedures; insure guest satisfaction.
  • Data entry, including accurate entry of billing information.
  • Manage cash/credit transactions and maintain a personal bank.
  • Answer inquiries pertaining to the hotel and surrounding area and local attractions.
  • Make restaurant, transportation, and/or entertainment reservations for guests, plus other Concierge services as requested.
  • Answer phones and relay messages in a prompt courteous manner.
  • Generate reports for various departments.
  • Transport guests as needed.
  • Perform other guest services duties as requested by the department supervisor.

Job Requirements

  • High School Diploma, GED or equivalent.
  • One year of job related experience, preferably a front desk or customer service role in hospitality.
  • Computer literate.
  • Ability to manage in a fast paced environment and provide outstanding guest service.
  • Warm, personable, professional, and energetic demeanor.
  • Ability to work and communicate effectively with team members and supervisors.
  • Must be highly organized.
  • Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 10 pounds.
  • Must be flexible and able to work when needed.
  • Must have work eligibility in the United States.

EEOC

We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

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About This Employer

Holiday Inn St. Louis-South County Center

6921 South Lindbergh Boulevard
St. Louis, MO 63125

(314) 892-3600

149 Room Hotel

www.ihg.com

Managed by

Our Hotel

Situated directly off S. Lindbergh Blvd and I-55 with convenient access to I-270, the hotel is minutes from Downtown St. Louis, Jefferson Barracks National Cemetery, Veterans Administration Medical Center and the South County Mall.

Guests can enjoy amenities such as spacious rooms with 37” LCD TVs, a heated indoor pool and spa, Fitness Center and complimentary parking. The Holiday Inn South County Center is conducive to business travelers offering free high-speed Internet access, a 24-hour Business Center and in-room dining. This South County hotel is located near numerous attractions for the leisure and family travelers including The St. Louis Arch, Grants Farm and Busch Stadium.

Utilize our full service amenities such as the SoCo Bistro restaurant located in the hotel lobby with many breakfast options to start your day or unwind in the evenings with dinner and drinks from our signature beverage program. Interested in holding the perfect meeting or event? Our facility boasts 9,500 square feet of newly renovated meeting space to meet the needs of any meeting planner. While visiting for a meeting onsite enjoy the many catering solutions to make your event a talked about success.