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Sales Coordinator

posted July 3, 2019

Hyatt Place Wilmington Riverfront
Wilmington, DE
Fabulous opportunity for a driven candidate with an eye for detail and a knack for sales
777493 l

About This Job

General Summary: 

The Sales Coordinator is responsible for maximizing hotel revenue by seeking out, booking and executing hotel group and catering business. 

Principal Duties and Responsibilities: 

  • Coordinate and support all aspects of sales activities including taking initial inquiries, generating leads, proposals, referrals, contracts, blocking space etc.
  • Achieves group block and catering revenue goals by developing and implementing strategies for selling available space and hotel rooms to groups and local community.
  • Complete outside sales calls as directed by the Director of Sales.
  • Process proposals and contracts as required, and follow up within five (5) work days.
  • Process returns of contracts and distribute through proper channels internally.
  • Provide administrative support to the Director of Sales.
  • Maintain an accurate count of all Sales collateral.
  • Conduct post-function communication to review overall function.
  • Coordinate specific marketing initiatives involving revenue streams.
  • Firm knowledge of facility and brand including accommodation, meeting facilities, guest rooms, amenities, history and heritage, activities and local programming, etc.
  • Have knowledge about room rates, packages, discounts and promotions.
  • Participate in site inspections, familiarization tours, trade shows and functions within the hotel.
  • Actively participate in industry and hotel training programs.
  • Develop a communication and information system with the hotel team to effectively distribute details of upcoming group, meeting events, and special events in the primary marketing area.
  • Actively seek opportunities to improve systems and procedures.
  • Attend all Sales meetings and other meetings as required
  • Identify the needs of each guest and provide relevant information regarding hotel policies, services and amenities.
  • Ability to register all guests, obtaining pertinent information, and ensuring proper credit is established.
  • Perform additional assignments as required.

Job Requirements: 

  • High school diploma or equivalent required.
  • Hospitality and/or customer service experience is preferred.
  • Must be able to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service.
  • Must be able to communicate effectively, be polite, courteous, and responsive to our guests.
  • Must be able to speak and write the English language in an understandable manner.
  • Must be organized and detail oriented.
  • A valid driver’s license is required.
  • Typing and computer skills are required.
  • Available to work when needed, including weekends, holidays, and nights.

Compensation: 16


About This Employer

Hyatt Place Wilmington Riverfront

760 South Justison Street
Wilmington, DE 19801

(302) 803-5888

114 Room Hotel

Our Hotel

Hyatt Place Wilmington / Riverfront makes special events a cinch, with more than 6,088 square feet of event space, including a separate banquet center. A stay here puts you close to must-see attractions, trendy shopping, and dining along the picturesque Christina River.

Guests can start their morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. They can get a caffeine fix in the a.m., or sip a cocktail at the bar in the p.m.