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Gallery Host (Guest Service Agent)

posted September 21, 2019

Hyatt Place Glendale/Los Angeles
Glendale, CA
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About This Job

Description

Gallery Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.
The Gallery Hosts creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms. Previous guest service experience as well as the ability to communicate well with guests required.
The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Discover how perfectly a hotel can fit your lifestyle. Hyatt Place. It's so you™. Visit http://hyatt.jobs to view other hotel job opportunities at Hyatt.

Qualifications

  • Customer service experience is required, preferably in a hotel or related field
  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with guest interaction
  • Must be able to multi-task
  • Must be 18 years or older
  • A true desire to satisfy the needs of others in a fast paced environment
  • High school diploma or equivalent required
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Must possess basic computer skills, i.e. Word, Excel, etc.
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About This Employer

Hyatt Place Glendale/Los Angeles

225 West Wilson Avenue
Glendale, CA 91203

179 Room Hotel

www.hospitalityonline.com

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Beyond the glamorous Hollywood Walk of Fame and palm tree-lined Sunset Boulevard is Glendale—a picture-perfect Los Angeles suburb that’s known for its mom-and-pop Armenian bakeries, nearly 50 public parks, and small-town feel. And better yet? With a stay at Hyatt Place Glendale / Los Angeles, you’re nine miles north of downtown L.A.

What Guests Love:
  • Rooms fit for relaxing: Revel in features like the large flat-panel TV and deep soaking tub—with some rooms offering stunning views of the cityscape
  • Free daily breakfast: Fill your plate with cage-free eggs, all-natural bacon and sausage, and more
  • The best of Southern Cali: Experience Glendale, with shopping, a theater, and restaurants steps from our hotel, or drive to Los Angeles and top theme parks like Universal Studios Hollywood™
  • Poolside retreat: Take a break from your adventures with a swim in our heated outdoor pool
  • Events made easier: Plan a meeting within our hotel’s four venues, constituting 1,860 sq ft of space, or host the entire guest list for a reunion, wedding, and more