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Tour Guide Action Line (Japanese Speaking)

posted August 9, 2019

Hilton Grand Vacations Waikoloa - Sales & Marketing
Waikoloa, HI
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523081 l

About This Job

Job Description

Hilton Grand Vacations ranks 26th in Hawaii Business Magazine's "Top 250" that highlights the state's largest companies based on gross sales, a key indicator of market dominance and influence. Additionally, the company was the highest-ranking timeshare business on this year's list. 

What will I be doing?
As a Tour Guide Action Line (Japanese Speaking) you will be responsible for driving company success through performing the following tasks to the highest standards:
  • Utilize company presentation products and concepts during discussions with clients
  • Present vacation ownership product information to clients as provided on the approved company's fact sheet
  • Tour location campus and product demonstration with clients
  • Create and maintain effective communication with clients and provide follow up assistance for customer satisfaction
  • Utilize various forms of communication (e.g. in person, telephone, e-mail, and other written correspondence) to interface with clients
  • Attend department meetings for key information regarding Hilton Grand Vacations products and updates
  • Promote a positive work environment and adhere to company core values and policies
  • Perform other reasonable duties as assigned by management based upon business needs
Qualifications
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
  • 1+ year(s) of sales experience
  • Able to meet performance metrics associated with the position
  • Able to resolve complex customer service issues
  • Able to adapt to and work in a fast-paced environment
  • Able to work independently as well as in a team environment
  • Able to work a flexible schedule to include weekends and holidays
  • Able to obtain a Hawaii real estate license within 12 months of start date
  • High school diploma or equivalent
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • 2+ years of sales experience with the ability to close high-end sales
  • 2+ years of Hilton family brands experience
  • BA/BS/Bachelor's degree
  • Hawaii real estate license
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About This Employer

Hilton Grand Vacations Waikoloa - Sales & Marketing

68-1845 Waikoloa Road #117
Waikoloa, HI 96738

One Part Excitement, Two Parts Opportunity

Go further than you ever imagined with the leader in vacation ownership. Hilton Grand Vacations offers endless career opportunities in the most sought-after vacation destinations around the world. We work in spectacular resort locations, enjoy distinctive benefits, and collaborate with Team Members who share a commitment to the HILTON values. If you are ready to be your best self while making unforgettable memories for our Club Member families, join our more than 6,500 Team Members today. Your journey awaits.