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Restaurant Outlet Manager

posted July 3, 2019

Pacific Palms Resort
City of Industry, CA
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1919 l

About This Job

Job Description:

To ensure the successful operation, financial performance, quality of service, and development of managers and service staff for upscale restaurant. Optimize profit by controlling food, beverage and labor costs. Increase sales by ensuring guest satisfaction and prompt problem solution. Provide strong presence in local community and high level of community involvement.

Manage the daily operations of a 3-Meal Restaurant, Room service and upscale dining restaurant Red.  To ensure the successful operation, financial performance, quality of service, and development of managers and service staff for the restaurant.  Optimize profit by controlling food, beverage and labor costs. Increase sales by ensuring guest satisfaction and prompt problem solution.  Full service bar and wine experience preferred. Provide strong presence in local community and high level of community involvement. Position reports to the Food & Beverage Manager.

Position requires leadership ability to guide staff and work directly with culinary management and staff to ensure excellent cover presentation and customer experience. Proficiency in food planning, preparation, purchasing, sanitation, security, company policies and procedures, personnel management, record keeping, and report preparations. Responsible for quality & efficiency of department to include cost, labor, financial and standard operating procedures.

Requirements/Qualifications:

Previous Food & Beverage, Restaurant Management experience, to include 3 meal dining and bar/lounge expertise. Restaurant Management experience to include staffing, training, menu compliance, liquor & inventory control implementation. Maintain inventory and pars of all front of the house supplies, liquor and wine¨ Maintain front of the house cleanliness and maintenance. Ensure the handling of all complaints to the guests' satisfaction. Ensure sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances in regards to Food safety.

  • Minimum of 2 years restaurant management experience required.
  • Strong knowledge of food and beverage service.  
  • Willingness to mentor all levels of staff to reach set standards.  
  • Ability to communicate effectively both verbally and in written form.  
  • Bi-lingual in Mandarin language a plus.
  •  Experience in standard operating procedure implementation and staff training. 
  • Hospitality experience preferred. 
  • Food Handler’s certification/card required.

Benefits include:

  • Premium medical/dental/vision programs
  • Matching 401K program
  • Vacation, Sick & Personal benefits
  • Group Life Insurance
  • Free parking and free meals
  • Company Hotel Travel Discounts


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About This Employer

Pacific Palms Resort

1Industry Hills Parkway
City of Industry, CA 91744

Telephone (626) 854-2342
Reservations (800) 524-4557

292 Room Resort

www.pacificpalmsresort.com

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Los Angeles Area Resort Getaway and Conference Center

Pacific Palms Resort is the only full-service luxury golf and conference resort of its kind in Los Angeles County. Our glorious hilltop location set against the majestic San Gabriel Valley Mountains and many guest activities and on-site entertainment makes Pacific Palms Resort unique even in the Los Angeles resort and spa hotel circle.

At 650 acres, Pacific Palms Resort is one of the largest hotels within Southern California. Here you can find fabulous fireside dining overlooking Celebration Lake, a new spa and fitness center, and our famous 4-star, 36-hole Industry Hills Golf Club. Our resort is also no stranger to exceeding event planners’ expectations with conferences, meetings, and weddings.

We also take pride in our 292 rooms and public areas. All rooms are beautifully appointed with fine furnishings and include stunning views from the balconies. Also enjoy complimentary self-parking and Wi-Fi in guestrooms and public areas.