Search 17,664 current hospitality jobs

Front Desk Agent

posted August 2, 2019

Residence Inn Louisville Downtown
Louisville, KY
Apply
688079 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Apply

About This Employer

Residence Inn Louisville Downtown

333 East Market Street
Louisville, KY 40202

(502) 589-8998

140 Room Extended Stay

www.marriott.com

Follow us:

Our Hotel

Located in the heart of the city, we are within walking distance of popular destinations including KFC Yum! Center, 4th Street Live and Louisville Slugger Field, as well as Kentucky International Convention Center and a variety of local restaurants. Throughout a stay, guests can take advantage of on-site amenities including complimentary Wi-Fi and a free, hot breakfast buffet featuring a wide selection of morning favorites. During downtime, we invite our guests to work up a sweat in our 24-hour fitness center or take a refreshing dip in our indoor pool. After a long day, we offer pet-friendly suites where guests can make themselves comfortable with their very own fully equipped kitchen, ergonomic workspace and plush bedding. Anyone can reserve one of our three flexible meeting spaces featuring high-tech AV equipment and dedicated event planners.