posted June 4, 2019Hyatt Place Fort Myers/at The Forum
We are seeking full time candidates to serve our guest with enthusiasm and a sincere smile. Our room attendants begin at 8:30am servicing guest rooms and maintaining guest satisfaction.
As a Room Attendant, you will be responsible for cleaning guest rooms and public areas to meet or exceed hotel and brand policies according to the highest standards to ensure guest satisfaction and loyalty, creating a unique and positive experience for all guests, which contributes to outstanding guest service and financial profitability.
Be sure the guest rooms and public areas are completely guest-ready
Respond to requests from guests for assistance and information about guest rooms and the hotel
Engage with guests regarding their experience and how we can improve their stay, including service recovery options provided by the hotel or brand
Perform daily cleaning tasks in guest room and bathroom that include changing linens, dusting, disinfecting surfaces, cleaning the floors and replenishing guest amenities
Verify all items in room are in good working order including the phone, television, appliances, lights, etc.
Room should look fresh and feel fresh and have a welcoming presentation
Observe and promptly report repairs needed on any area of the guest room or public areas to supervisor or maintenance
Restock housekeeping carts with supplies and linen
Complete short-term and long-term projects as assigned by management
Clean public areas such as hallway or stairway
Report lost and found articles immediately and accurately
Be available to train employees as requested
Maintain strict key control at all times
Maintain open communication with other hotel departments and assist when needed
Be a team player and always act in the best interest of the hotel
Understand and perform basic safety, security and emergency procedures of the hotel
Welcome to the Hyatt Place Fort Myers/at The Forum. We are ideally located just minutes from the beautiful gulf coast beaches, the world famous Florida Everglades, and historic River District. Our perfect location and our commitment to excellence combine to offer guests the ultimate hotel experience.
Our spacious suites, exclusive Coffee to Cocktails Bar, free breakfast, 24/7 StayFit® gym, and swimming pool are just what visitors are looking for in an exceptional hotel stay. We give guests everything they need and more to feel comfortable and right at home. There’s a reason we welcome so many of our guests back each time they visit Fort Myers.
Whether traveling for business or pleasure, our friendly, professional staff will make guests feel like they are part of the Hyatt Place Fort Myers/at the Forum family.
Are you motivated and passionate? Do you have a sense of fun? Are you enthusiastic about serving others and applying your individual creativity at work every day? Whether you are looking for a specific job, an opportunity in a particular destination, or a global career that spans across countries and continents – at Hyatt you are always ‘more than welcome’.
At Hyatt, it is our mission to make a difference in the lives of those we touch every day.