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Hotel Maintenance

posted September 4, 2019

Holiday Inn Gurnee - Convention Center
Gurnee, IL
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Great Place to Work
77583 l

About This Job

This position is responsible for maintenance, repair and cleaning of mechanical areas/equipment and to assist other trade mechanics in their duties to ensure a safe, clean and well-maintained hotel.

Education & Experience:

  • Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skill and abilities.
  • High school diploma preferred.
  • Experience is not essential, however the individual should be mechanically inclined.
  • Licenses or Certificates required: None

Physical Requirements:

  • Flexible schedule with hotel open 7 days a week.   Long hours sometimes required.  
  • Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and or in excess of 20 pounds constantly to lift, carry, push, pull or otherwise move objects.

Specific Job Knowledge, Skill and Ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities.

  • Basic knowledge of skilled trade activities in plumbing, carpentry, electrical and mechanical work and painting
  • Basic mechanical aptitude for operation and repair of hotel equipment
  • Basic language communication and mathematical skills in order to communicate with co-workers, fully comprehend job assignments and perform accurate, simple arithmetic functions.
  • Ability to move and work throughout the hotel for the duration of shift.
  • Ability to perform tasks requiring bending, stooping and kneeling.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must work well in stressful, high-pressure situations, including ability to handle guest objections and disputes to satisfactory results.
  • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening-to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work and understand financial information and data, and basic arithmetic functions.

Essential:

  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with Hotel standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
  • Comply at all times with Hotel standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a warm and friendly demeanor at all times.
  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
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About This Employer

Holiday Inn Gurnee - Convention Center

6161 West Grand Hotel
Gurnee, IL 60031

(847) 336-6300

210 Room Hotel

www.ihg.com

Welcome to the Award Winning Smoke-free Holiday Inn Gurnee Convention Center. 

Discover a refreshing Lake County Illinois accommodation. When it comes to selecting the ideal accommodations for your needs, we will exceed your expectations in service, affordability and location. You will experience the difference when you walk in our doors. Our talented team members are here and ready to provide assistance with any request while you are visiting the Lake County area. Holiday Inn Gurnee Convention Center is the ideal choice for vacationers, business guests and traveling groups alike.

Discover a prime location between Chicago and Milwaukee along I94 connecting you to the Lake County corporate corridor as well as Southeast Wisconsin. Convenient to O’hare International and Milwaukee Mitchell International Airport as well as the Fortune 500 Pleasant Prairie Corridor.

Our convention center features 10000 square feet of flexible meeting space. Located just off the lobby, this private area is ideal for corporate meetings, events and social gatherings. Our largest meeting/event room is 9000 square feet with almost equally the same amount of pre-function space giving your group plenty of room to spread out. With the latest technology we can ensure a successful meeting and event.