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General Manager

posted October 19, 2019

Courtyard Scranton Wilkes-Barre
Moosic, PA
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642671 l

About This Job

Salary range $60,000-$70,000 + bonus depending on experience
  • Managing budgets and financial plans and controlling expenditure
  • Maintaining statistical and financial records
  • Setting and achieving sales and profit targets
  • Recruiting, training, and monitoring staff
  • Planning work schedules for individuals and teams
  • Meeting and greeting customers
  • Dealing with customer complaints and comments
  • Addressing problems and troubleshooting
  • Ensuring events and conferences run smoothly
  • Supervising maintenance, supplies, renovations, and furnishings
  • Dealing with contractors and suppliers
  • Ensuring security is effective
  • Carrying out inspections of property and services
  • Ensuring compliance with licensing laws, health and safety, and other statutory regulations

EDUCATION AND EXPERIENCE:

  • Minimum of five years' experience as a General Manager at a limited service property. Hilton/Marriott experience highly preferred.
  • Bachelor's Degree in Hospitality Management or Business preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to communicate effectively verbally and in writing
  • Demonstrated ability to lead a team
  • Excellent attention to detail
  • Financial savvy
  • Proficient in Microsoft Office products

JOB COMPETENCIES:

  • Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
  • Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
  • Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
  • Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
  • Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
  • Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.
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About This Employer

Courtyard Scranton Wilkes-Barre

16 Glenmaura National Boulevard
Moosic, PA 18507

(570) 969-2100

120 Room Hotel

www.marriott.com

Our Hotel

Successful hotel experiences begin here at the award-winning Courtyard Scranton Wilkes-Barre! We offer everything busy travelers need to relax, refresh, and be productive during their Scranton visit. Located off Interstate 81 at Exit 182, our hotel places us conveniently near Montage Mountain Ski Resort and Montage Mountain Water Park, as well as Bank of America, Cigna, and Prudential. Spacious and well-appointed hotel rooms feature thoughtful amenities like free Wi-Fi access, pillowtop mattresses, flat-screen TVs, and coffee makers. Start or end your day at The Bistro with our healthy menu, featuring StarbucksĀ® coffee, then relax by the fireplace in our hotel lobby or unwind in the indoor pool and whirlpool. If you're hosting an event in Scranton, we invite you to explore our 960 square-foot meeting room and helpful planning services.Ā