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Bellperson / Valet Driver Part-Time

posted July 1, 2019

Embassy Suites by Hilton Austin Downtown Town Lake
Austin, TX
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501283 l

About This Job

Description

A Bellperson is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


What will I be doing?


As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet and escort arriving and departing guests to and from their accommodations
  • Retrieve and transport guest luggage
  • Inspect guest rooms and acquaint guests with these rooms and their features
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Organize and store luggage, as needed, according to guidelines
  • Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
  • Ensure messages and faxes are regularly delivered throughout the day
  • Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
  • Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
  • Assist in the maintenance, appearance and functionality of equipment


Requirements

What are we looking for?


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!





EOE/AA/Disabled/Veterans

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About This Employer

Embassy Suites by Hilton Austin Downtown Town Lake

300 South Congress Avenue
Austin, TX 78704-1221

(512) 469-9000

259 Room All Suite

embassysuites3.hilton.com

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At A Glance

Located in the heart of Austin, Texas on South Congress Avenue, the Embassy Suites by Hilton Austin Downtown/Town Lake hotel offers convenient access to many attractions. Situated opposite the scenic Lady Bird Lake and its surrounding hike and bike trail, this downtown Austin hotel is the ideal destination for extended stays and short breaks. Find entertainment for the whole family at the trendy Warehouse District, historic 6th Street, Barton Springs Pool and the South Congress ‘SoCo’ shopping district.

Our downtown Austin hotel offers spacious and beautifully furnished suites and executive rooms. All suites feature private bedrooms and separate living areas with kitchenettes that include mini-fridges, microwaves and coffeemakers. Upgrade to a Premium Suite for upgraded amenities, including access to the Refreshment Center, which is stocked with fresh fruit, soft drinks and specialty coffees.

Work out in the fitness center or swim laps in our beautiful indoor pool. Relax in the whirlpool and enjoy soothing sounds of waterfalls, then lie back on a lounger on the outdoor patio. Treat yourself to a delicious meal at Copper Bar and Restaurant, and savor creative American cuisine in a modern setting. Enjoy a free made-to-order breakfast, as well as drinks and snacks at the complimentary Evening Reception*.

Book your next stay at our downtown Austin hotel and experience two-room suites and true Texas hospitality.

Highlights

  • Downtown all-suite Austin hotel on South Congress Avenue
  • Near Austin entertainment, including 6th Street and the Warehouse District
  • Located adjacent to Lady Bird Lake and the Congress Avenue Bridge
  • Free made-to-order breakfast and complimentary Evening Reception*
  • Flexible Austin meeting space