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Laundry Attendant

posted October 4, 2019

Tru by Hilton Raleigh-Durham Airport
Morrisville, NC
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652113 l

About This Job

Description

Process all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry/dry cleaning machinery in accordance to hotel's standards. Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles.

Essential Duties and Responsibilities

  • Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
  • Perform quality assurance (QA) requirements for the Housekeeping Department.
  • Remove laundry from rooms.
  • Uses correct cleaning chemicals, according to OSHA regulations and hotel requirements.
  • Separate laundry and identify items requiring pre‐spotting treatment.
  • Responsible for keeping laundry room and equipment clean and working in a safe manner.
  • Operate laundry processing equipment at a level of proficiency resulting in an acceptable level of cleanliness and supply of linens.
  • Uses correct personal protection equipment in accordance with the Blood Borne Pathogens Exposure Control Plan when handling soiled linens or performing other tasks in which exposure to blood borne pathogens may occur.
  • Sorts, pretreats, washes, dries, irons, and folds linens.
  • Inspects linens for tears and/or stains and rejects or reclaims them.
  • Advise management when supplies need to be replenished.
  • Restock linen on floors as necessary.
  • Restock supplies in all common areas.
  • Thoroughly understand and implement the Brand service culture.
  • Perform all shift checklist responsibilities.
  • Support team members to ensure the team's entire workload is completed daily.
  • Responsible for proper administration of key control for issued keys or keys left by guests in the suite.
  • Maintain security for guests and property by keeping room doors locked at all times.
  • Complete maintenance work orders and deliver to the supervisor in a timely manner.
  • Perform other duties as required.

Requirements

  • High school graduate.
  • Previous experience in similar position.
  • Knowledge of laundry/dry cleaning equipment and chemical handling.
  • Knowledge of finishing techniques for all types of fabrics.

Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking and communicating.
  • While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear. The employee is regularly required to stand (up to 8 hours daily), walk, and reach with hands and arms.
  • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
  • The employee must frequently lift and/or move up to 50 pounds
  • Employee is required to wear a Safety Support Belt when lifting any weight over 25 pounds.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation.
  • The noise level in the work environment is usually moderate.

Additional Information

About Parks Hospitality Group . . . We are a family owned company based in Raleigh, NC focused on developing, owning and managing successful hotels. Parks Hospitality Group owns and manages seven hotels in North Carolina and Tennessee with locations in Raleigh/Cary, Burlington, Nashville and Asheville. We are proud franchise partners with Hilton Worldwide, Marriott International, Starwood Hotels and Hyatt and currently have multiple projects in our developmental pipeline. To learn more, please visit www.parkshotels.com.

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About This Employer

Tru by Hilton Raleigh-Durham Airport

350 Airgate Drive
Morrisville, NC 27560

(919) 813-7129

106 Room Hotel

tru3.hilton.com

We've opened the doors to something different.

Say hello to a brand-new hotel experience from Hilton that's vibrant, affordable and young-at-heart. It's energetic, yet relaxing and comfortable. It's familiar, and it's also unexpected. It's completely unprecedented, it's uniquely Tru.

Our Hotel

The Tru by Hilton Raleigh-Durham Airport will have 106 guestrooms featuring essential business amenities including Hilton’s four-zone lobby with work spaces, in-room entertainment, a 24/7 market, and a modern fitness center. The Tru by Hilton’s mantra is to offer these great amenities while remaining grounded in value.

The Raleigh-Durham and Research Triangle Park area is highly recognized as a hub for major businesses including IBM, Lenovo, Cisco, GlaxoSmithKline, and Fidelity Investments. We believe the Tru by Hilton caters to an underserved segment and will thrive on the market’s business and leisure demand.