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Director of Food and Beverage

posted July 8, 2019

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton
Pigeon Forge, TN
758392 l

About This Job

Job Summary:

To operate a profitable restaurant and catering facility, manage a team of cooks, serves and banquet staff to provide a quality dining experience for patrons and serve a seasonal and innovative menu.  Responsible for hiring, promoting, and disciplining associates as required.  Coordinates all related departments regarding food purchases, production, service, storerooms, sanitation, and maintenance of equipment.  Analyses and controls all expenses related to the food department. 

Essential Job Functions:

  • Plans daily menu featuring a variety of seasonal offerings and assigns preparation of different dishes among team of chefs.

  • Buys or supervises purchase of food daily, taking advantage of fresh foods in season and developing a roster of reliable merchants of quality foods. Supervises wine purchases to maintain an excellent cellar.
  • Monitors receipt of supplies and proper storage.
  • Estimates food, overhead, and labor costs, and establishes menu prices accordingly.
  • Hires all staff, draws up work schedules, evaluates job performances, and discharges unsatisfactory employees.
  • Experiments with new menu offerings and trains team as necessary to prepare and serve new and unfamiliar recipes.
  • Samples food occasionally to ensure that it has been prepared and seasoned properly, that portion sizes are correct, and hot food is served hot, and cold, cold.
  • Plans plating of food to maximize the visual impact and checks to make sure that the presentation is proper.
  • Works with pastry chef (if applicable) to develop new offerings for the dessert menu.
  • Works with wait staff to ensure they are well trained and used efficiently to provide prompt, polite service.
  • Inspects kitchen and dining room to ensure that proper hygiene and safety standards are strictly observed and that the dining room is always pristine and attractive.
  • Responsible for menu cost control; labor cost control and achieving forecasted budgets.
  • Maintain high associate moral among staff.
  • Checks and shops competition
  • Responsible for care and maintenance of all equipment in food department.
  • Inspects all refrigerators and storerooms for excessive inventories, over-preparation and spoilage, and to ensure that sanitation is maintained in all food and beverage areas.
  • Meets requirements set by the Board of Health.
  • Responsible for maintaining open lines of communication between all departments.
  • Performs other duties as requested by General Manager.

Necessary Skills and Attributes:

  • Graduation from a well-known culinary school or demonstration of previous successful management of a quality restaurant.
  • Excellent verbal, comprehension, listening and problem-solving skills
  • Excellent reputation for presenting an interesting, well-prepared menu.
  • Several years of culinary managerial experience.
  • Ability to deal with a diverse staff and to operate efficiently despite stressful time pressure.
  • Interpersonal and time management skills
  • Adaptability

Formal Education:

  • Culinary Degree or BA/BS Degree


A year of Food and Beverage experience required.  An intimate working knowledge of culinary standards and management execution with an entrepreneurial spirit to create and mentor superior culinary talent is essential.  In addition, a history with annual revenue and expense budgets is preferred.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.


About This Employer

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

3171 Parkway
Pigeon Forge, TN 37863

(865) 774-4000

Our Hotel

Settle into the Black Fox Lodge, nestled in the heart of Pigeon Forge the “Gateway to the Smoky Mountains”. With mountain or river views, and our outdoor resort type pool and a fire pit, you can slow the pace right down or get into the action of eastern Tennessee with attractions like Dollywood and The LeConte Center nearby.  Hop on and off the Fun Time Trolley to see all the destinations along the five-mile parkway.

Greet the great outdoors with fishing, horseback riding and hiking trails with views of mist-covered mountains or make yourself at home in your guest room with free Wi-Fi and modern lodge-themed decor. Upgrade to a suite for more space and a balcony with river or mountain views.

The Fox Den Restaurant & Bar, our onsite restaurant, specializes in brick-oven pizzas and hand-made burgers, and offers a relaxing atmosphere with food done right – and it’s all enhanced by local brews and craft cocktails.

With approximately 5,000 square feet of meeting space, you can choose elegant venues for every size of event, exceptional catering and personalized service.