Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Inspired by Westin® Hotels & Resorts, Element Hotels encourages a sense of well-being through a nature influenced environment. Intuitively constructed with an efficient use of space and with a focus on sustainability, Element helps guests stay connected and feel alive and balanced while they are away. Reflecting the smart design of urban residences, the flowing layouts of our guest rooms were created to maximize space and enable travelers to use the room in multiple ways. Guests can wake up to our signature Rise complimentary breakfast, starting the morning off right with healthful options including a hot item, fresh granola, whole fruits, premium coffee and more.