Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Lakefront hotel centrally located between Baltimore's Inner Harbor and our nation's capital, the Sheraton Columbia Town Center Hotel has everything travelers need for work and for play. Situated on 12 wooded acres, our hotel overlooks a serene Lake, a calming way to start or end the day. 290 brightly appointed guest rooms, suites, and Club Level rooms are a quiet retreat from the hustle and bustle of the Baltimore-Washington METRO area. Guests can spend a relaxing evening in our Lounge or enjoy breakfast and lunch in our award-winning Waterside Restaurant with lake views. Our guests will feel brand new after experiencing our refreshing outdoor pool and 24-hour fitness center. We can even help plan an event for five to 500 in our meeting space.
We want to make every stay as comfortable and convenient as possible.