posted July 12, 2019Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
As Banquet Server, you're responsible for serving menu items to guests in a prompt and courteous manner and according to Hotel specifications and group requirements.
Job Responsibilities Key responsibilities of a Banquet Server include: Serving all food courses and beverage items to the guest in accordance with function requirements; Timing the service of courses to correspond with the dining pace of the guests; Providing proper greetings to guests upon their arrival and introducing yourself including your name; Maintaining full knowledge of menu items and providing verbal descriptions to the guests at the start of service; Taking beverage orders and collecting payments where specified; Maintaining cleanliness and condition of the work areas and equipment; Performing pre and post shift side work; Clearing tables after service; Performing other duties as assigned which may include assisting with set up and/or break down of function space; Demonstrating the Evolution Hospitality Values and Guiding Principles
Job Requirements The Banquet Server has exceptional communication skills and a passion for delivering excellent service. The minimum qualifications for this position are: Minimum of 21 years of age to serve alcoholic beverages; Ability to perform job functions with attention to detail, speed and accuracy; Possess a basic knowledge of food and beverage preparation, service standards, guest relations and etiquette; Must be willing and have the ability to work a varied schedule that may include evenings, nights, and weekends; Ability to transport large trays weighing up to 30 pounds through a crowded room throughout shift; Ability to handle, carry and/or lift items weighing up to 75 pounds; Ability to stand, walk, and move around during entire shift; Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice; Must have a valid alcohol awareness certification or be capable of obtaining certification; Must have a valid Certified Food Handlers Card or be capable of obtaining one; Perform other duties as assigned.
Boasting a stunning oceanside location with magnificent views of Hilo Bay and Mauna Kea, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton occupies a historic site amidst a lush, tropical landscape. Our ideal setting also offers guests convenient access to Hilo Airport, just 2 miles away. Tee off on our complimentary 9-hole golf course, or soak up the sunshine in our beautiful outdoor swimming pool. Energize in the complimentary fitness center, or rent some water sports equipment and take to the waves.
Our inviting guest rooms offer complimentary WiFi, a generously-sized work desk, microwave, refrigerator, and in-room safe. Upgrade to an ocean-view suite with a separate living area and a balcony offering ocean views. Savor breakfast, lunch and dinner in our restaurant, which has indoor and outdoor seating. Admire sweeping vistas of Hilo Bay from the large deck of our Lobby Lounge.
Our Hilo hotel features the most extensive catering facility and the largest showroom on the east side of the Big Island - a stylish venue providing nightlife and a space to showcase talented local musicians. With 13,000 sq. ft. flexible meeting space, including a wedding gazebo and a large ballroom which can hold up to 400 people, this Hilo hotel is the ideal venue for small to mid-sized meetings, conferences and weddings.