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Front Desk Agent Part-Time

posted August 12, 2019

SpringHill Suites South Bend Mishawaka
Mishawaka, IN
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712224 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

SpringHill Suites South Bend Mishawaka

5225 Edison Lakes Parkway
Mishawaka, IN 46545

(574) 271-0832

87 Room All Suite

www.marriott.com

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Our Hotel

The SpringHill Suites South Bend Mishawaka hotel has completed a renovation! Located east of downtown South Bend at Edison Lakes Parkway and Main Street, we’re just 10 minutes from Notre Dame campus. Our new suites are 25% larger than rooms at other hotels in Mishawaka, Indiana. Every suite features a comfy pullout sofa and convenient microwave and mini-fridge for late night cravings. Travelers appreciate the many complimentary amenities already included in the rate such as a daily breakfast, property-wide WiFi and onsite parking. Guests can g a snack or microwave meal from our 24-hour Market or take a dip in our indoor pool. They can keep up their routine at the gym equipped with cardio machines and free weights then relax on our outdoor patio. As a TripAdvisor award winner offering thoughtful, complimentary perks, we’re a true standout among hotels in Mishawaka, Indiana.