Search 17,588 current hospitality jobs

Front Desk Agent

posted October 19, 2019

The Roosevelt Hotel New York City
New York, NY
Apply
727864 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Apply

About This Employer

The Roosevelt Hotel New York City

45 East 45th Street
New York, NY 10017

(212) 661-9600

1,025 Room Hotel

theroosevelthotel.com

Follow us:

Our Hotel

We are the quintessential New York City hotel, where classic elegance meets contemporary luxury. Opened during the Jazz Age, The Roosevelt Hotel impresses with its grand architecture and spectacular interiors beautifully restored to their original brilliance. The "Grand Dame of Madison Avenue" is the pinnacle of classic New York City glamour and an iconic Manhattan landmark.

In the city that never sleeps, visitors find relaxation in beautiful guest rooms and luxurious suites. They savor creative gastronomy and classic cocktails in Vander Bar or the Madison Club Lounge, or head up to mad46 to mingle in the sky-high chic of our rooftop onsite bar. To paraphrase our namesake President Theodore Roosevelt, the hotel speaks softly and carries a big New York City guest experience.