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Front Desk Agent

posted August 13, 2019

SpringHill Suites Newark Liberty International Airport
Newark, NJ
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598627 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

SpringHill Suites Newark Liberty International Airport

652 US Highway 1 and 9 South
Newark, NJ 07114

(973) 624-5300

200 Room All Suite

www.marriott.com

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Our Hotel

Our spacious suites offer separate living and sleeping areas, soundproof windows and luxurious bedding. With premium movie and cable channels on your HDTV, unwinding after a long day of traveling is easy and enjoyable. If guests need to stay productive, they can use our well-lit working and sitting areas with free Wi-Fi, or stop by our full-service business center. Being only minutes away from the airport makes attending meetings in one of our conference rooms accessible. After a day of shopping at The Mills at Jersey Gardens or visiting nearby New York City, visitors can work on their weight training or cardio routine in our fitness center. they can refuel after a workout or grab a snack anytime at our 24-hour Market. Whether catching a concert at the Prudential Center or catching an early morning flight, we want guests to think of SpringHill Suites Newark Liberty International Airport as their hub for comfort and convenience.