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Front Office Manager

posted June 17, 2019

Fairfield Inn & Suites Denver Cherry Creek
Denver, CO
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712367 l

About This Job

You’re the business manager for the Front Office. You ensure that well-trained, highly motivated staff handle guests with the utmost care. Sound experience tells when to let the team fly and when to surface and guide. Under your careful watch, operations run smooth and well within budget. You have what it takes? Then Interstate may have just the opportunity you need, as Front Office Manager.

As Front Office Manager, you will

  • Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
  • Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
  • Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.    
  • Act as Manager on Duty, when duty calls.

Fundamentals

A four-year college degree or equivalent education or experience is required, with two to three years’ in a related hotel company position. Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected. Excellent verbal and written English communication skills are required, with a second language helpful.  You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Fairfield Inn & Suites Denver Cherry Creek

1680 South Colorado Blvd.
Denver, CO 80222

(303) 691-2223

134 Room Hotel

www.marriott.com

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Our Hotel

Fairfield Inn Cherry Creek hotel is centrally located in the Denver area, providing easy access to I-25, and three blocks from RTD Light Rail – making getting around the area a breeze. Just five minutes from the University of Denver and 10 minutes from popular Elitch Gardens, we’re a stand-out among Cherry Creek hotels for visiting students and families. Guests rave about our trusted brand and outstanding value including such free perks as our onsite secure parking garage, daily hot breakfast each morning and indoor pool and 24-hr fitness center. All suites at the Fairfield Inn Cherry Creek hotel have modern furnishings including a 32” flat-screen TV with free premium cable, plush bedding, free WiFi and an ergonomic workstation. Guests enjoy upgrades not available at other Cherry Creek hotels like the stunning views of the Denver skyline or the Rocky Mountains in some of our select suites.