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Complex Director of Outlets

posted September 14, 2019

The Westin San Francisco Airport
Millbrae, CA
660979 l

About This Job

  • Job overview

    Oversee operation of the Food and Beverage outlets which include three meal period restaurant, grab & go café, 24 hour In Room Dining at Westin and Bar at Aloft. Will be asked to assist in banquets when necessary. Primary liaison with the kitchen, service express, front desk and sales department. Tasked to ensure delivery of excellent guest experience, maximum profitability and budget performance.

    What you will be doing
    • Lead subordinates accomplish goals and objectives of the operation.
    • Knowledge about food and beverage service equipment and production practices.
    • Ensures the proper preparation and service of food and beverages to the satisfaction of guest, Schulte Hospitality Group, health and safety standards.
    • Review employees' challenges referred from the supervisory staff and follows up as needed. Handle disciplinary problems and counsel employees according to hotel standards.
    • Creates and develops menu prices, beverage lists and prices, and is responsible for the selection of condiments, linens, uniforms and décor used with the property's facility.
    • Establishes and maintains effective internal controls within the department.
    • Purchasing authority for all F&B cost items.
    • Oversee the proper use of food and supplies to meet budgetary guidelines.

    Education & Experience

    • Minimum of High School education, post-high school education preferred
    • Minimum of 3 year training in food and beverage operations in hotel hospitality
    • Bachelors Level and/or Culinary Degree preferred
    • Preferable PMS system knowledge such as Micros

    Knowledge, Skills, and Abilities

    • Ability to provide legible communication and directions
    • Familiarity with food and beverage costs controls.
    • Ability to accurately compute mathematical calculations or employees of organization
    • Outgoing personality
    • Ability to communicate effectively verbally
    • Demonstrated ability to lead a team
    • Excellent attention to detail
    • Excellent time management skills
    • flexible schedule including weekends and evenings

    Physical Demands

    • Walking, climbing stairs and standing are required throughout most of the working day. Length of time of these tasks may vary from day to day and task to task. Standing may include 4-8 hours with only a few rest periods in any given day. Must be able to sit at a desk for 2-4 hours on occasion
    • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously
    • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally
    • Must be able to lift up to 15 lbs. on a regular and continuing basis
    • Must have the ability to bend, squat and frequently lift 25 lbs. and occasionally lift up to 50 lbs
    • May be required to lift trays of food or food items weighing up to 30 lbs
    • Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally


    • Drive for Results
    • Business Acumen
    • Decision Making
    • Developing direct reports
    • Hiring/staffing
    • Customer Focus
    • Integrity/Trust

    Schulte Hospitality Group is an Equal Opportunity Employer.



About This Employer

The Westin San Francisco Airport

1 Old Bayshore Highway
Millbrae, CA 94030

(650) 692-3500

397 Room Hotel

Our Hotel

Five minutes from San Francisco International Airport and 20 minutes from downtown San Francisco, The Westin San Francisco Airport offers business travelers easy access to the city and Silicon Valley via major freeways and public transport.Designed with your unique needs in mind, the hotel features more than 20,000 square feet of meeting space and an airport shuttle. An indoor pool, WestinWORKOUT® Fitness Studio, and access to bayfront jogging trails make it easy to stay fit on the road.Each of our 397 soundproof guest rooms and suites is an oasis of quiet comfort. Stay productive with a work desk and High Speed Internet Access, or rejuvenate your body and brain with an amazing night's sleep in the Heavenly® Bed.