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Front Desk Agent - Part Time Part-Time

posted July 18, 2019

SpringHill Suites Chicago Schaumburg/Woodfield Mall
Schaumburg, IL
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

SpringHill Suites Chicago Schaumburg/Woodfield Mall

1550 McConnor Parkway
Schaumburg, IL 60173

(847) 995-1500

132 Room All Suite

www.marriott.com

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Our Hotel

Top-rated among Schaumburg hotels and a 2-minute drive from the Convention Center, our SpringHill Suites Schaumburg hotel makes business travel simple. We’ve redesigned our suites with our guests in mind. With 25% more space than traditional hotel rooms, our suites are equipped with free WiFi, microwaves and mini-fridges. They even have separate living areas with pullout sofas. Situated in the Chicago suburbs, we’re 15 miles from ORD Airport with walking distance to companies such as United Health, Comcast, Global Knowledge, and the NEW Zurich Towers. Guests can utilize the complimentary weekday shuttle for an easy commute to nearby offices within a 5-mile radius. We make stops at Woodfield Mall and IKEA, located right next door! Before a busy day, we invite our guests to stop by our free hot breakfast buffet for scrambled eggs, pastries and more. We also have a 24-hr gym and indoor pool. 

Great for weekend getaways or week-long trips, visitors should choose the SpringHill Suites Chicago Schaumburg hotel.