posted September 20, 2019DoubleTree Resort by Hilton Hotel Entrance to Universal Orlando
Seeking a Guest Service Agent with exceptional hospitality skills. Must have a minimum 1 year customer service experience, preferably as a hotel Front Desk Agent. Able to properly assist all guest, accurately process all checking in/out, assisting with needs & providing the wow factor! This is a ful
As a Guest Service Agent, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest. You will be focused on optimizing each guest’s experience by promoting hotel services, facilities and outlets and providing information of upcoming events/functions in the hotel and surrounding areas. This is a Full Time, evening position with the ability to work weekends and holidays.
5780 Major Boulevard
Orlando, FL 32819
742 Room Hotel
We are within walking distance of Universal Studios Florida, Islands of Adventure, Universal's Volcano Bay™ Water Park and CityWalk. As a Universal Partner Hotel, we are located at the entrance to Universal Orlando™ Resort and near popular attractions such as The Mall at Millenia, Premium Outlets Orlando, SeaWorld® Orlando and Walt Disney® World Resorts.
Our Universal Partner Hotel has multiple restaurants on property, Starbucks serving all the favorite beverages, Pompanos offering a full breakfast buffet, fresh dough pizza at Angelo's Pizza, Burgers and More or a wide variety of American Cuisine at our American Grill.
Scheduled transportation to Universal Orlando Resort™, SeaWorld Orlando®, and Aquatica is available. Schedule is based on regular park operating hours and does not run continuously and space is limited. Guests can visit the Universal Partner Hotel Vacation Planning Center in the lobby for more details. The Vacation Planning Center is staffed with experienced Universal Orlando Resort™ Vacation Planners ready to help with ticket orders, redemptions and whatever else guests may need to make their vacation extraordinary.
At Aimbridge Hospitality, bigger really is better! Now is a great time to join Aimbridge, the largest hotel management company in North America. Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand! Scale means opportunity, and here’s what that looks like at Aimbridge: