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Food & Beverage Supervisor

posted July 19, 2019

Hyatt Regency Deerfield
Deerfield, IL
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Looking for a hard working, dedicated, flexible, reliable, loyal team player to join our amazing Food and Beverage family.
737928 l

About This Job

Job overview

As a Food & Beverage Supervisor, you will fill a leadership role in supporting Food and Beverage management in the daily operations of the restaurant and/or other areas of the Food and Beverage and Banquet departments. You will ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability. This position reports to the Food and Beverage Manager/Director or General Manager.

The ideal candidate will: 

  • Have a minimum of 1 year experience in a Supervisory Food and Beverage position. 
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Inspects restaurant and outlets daily to ensure cleanliness and side work duties completed.  Maintain follow-through of all guest requests, problems, complaints and/or accidents which occur in the Restaurant, Room Service, Lounge or Banquets. 
  • Assist Department Head to ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to company standards.
  • Participates in monthly inventories.  Initiates programs to reduce breakage and loss in China, Glass and Silver.
  • Assists in the aggressive recruitment of staff department using company hiring standards (i.e. behavioral questioning, reference checks, evaluations and team interviews).
  • Conducts pre-shift meetings to inform staff of daily events; ensures staff is prepared, organized and delivers high standards of service.
  • Assist Department Head in developing and ensure implementation of Food and Beverage promotional ideas. 
  • Assist Department Head to ensure all beverage costs are maintained to meet budget.
  • Provides a professional image at all times through appearance and dress.
  • Complete daily paperwork and checklist to keep the operation running smoothly.
  • Follow up on all Medallia responses with staff then follow up responses with Department Head.
  • Maintain organized liquor inventory, purchases and logs.
  • Track all comps, service recovery and sales and promotion costs.
  • Check out staff side work during every shift.
  • Hold staff accountable to their job expectations.
  • Track employee requests, time off on individual documented calendars.
  • Provide constant communication with Department Head.
  • Be able to multi task and have impeccable follow through.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

 *Specific plans for specific positions

Compensation: $15-$16

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About This Employer

Hyatt Regency Deerfield

1750 Lake Cook Road
Deerfield, IL 60015

(847) 945-3400

300 Room Hotel

www.hyatt.com

Our Hotel

Newly Renovated Suite sized guest rooms to include 6 Executive Suites, 1 Presidential Suite, and 1 Hospitality Suite. Amenities to include: living room area with pull out couch, iron/ironing board, hair dryer, coffee maker, referigerators in room, turn down services available, business class floor, newly renovated restaurant and meeting space. A premier suburban corporate hotel located in the heart of Chicago's Northshore. The Hyatt Deerfield is ideally located just 14 miles from O'Hare International Airport and minutes from Fortune-500 companies such as, Abbott Pharmaceuticals, Kraft Foods, Baxter Healthcare, and Morgan Stanley Discover. Travelers can enjoy an evening at Ravinia Festival, a day at Chicago's Botanic Gardens, or the excitement of Six Flags Great America, all in close proximity. The Hyatt Deerfield offers cigars at our outdoor patio, newly renovated restaurant, atrium lounge, in-room dining, and a full fitness facility including indoor pool, sauna, Jacuzzi and full line of cardiovascular equipment. Located off 294/94 express way 14 miles from O'Hare International Airport.


About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.