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Front Desk Agent

posted September 16, 2019

Crowne Plaza New Orleans Airport
Kenner, LA
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738392 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Crowne Plaza New Orleans Airport

2829 Williams Boulevard
Kenner, LA 70062

(504) 467-5611

292 Room Hotel

www.ihg.com

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Our Hotel

The Crowne Plaza New Orleans Airport hotel in Kenner is located just 2.5 miles from the Louis Armstrong International Airport and 12 miles from downtown New Orleans.

Our friendly and attentive staff will ensure guests have a comfortable stay with us. Guests can take advantage of room service or dine at our Creole restaurant, The Landing, take a dip in our saltwater pool or workout in our state-of-the-art fitness center. Complimentary WiFi in our lobby or business center access let them stay connected while they are away. Whether it is business or pleasure that bring guests to our Kenner hotel, they will enjoy the modern comforts of our spacious guest rooms and suites, a variety of hotel offers and packages to choose from and excellent service that there's no need to look elsewhere for hotels near the New Orleans Airport.