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Front Desk Agent Part-Time

posted September 16, 2019

Hampton Inn & Suites-Dallas Allen
Allen, TX
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Hampton Inn & Suites-Dallas Allen

830 West Stacy Road
Allen, TX 75013

(214) 495-7667

103 Room Hotel

hamptoninn3.hilton.com

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At A Glance

Situated in Allen, Texas surrounded by restaurants and retail, the Hampton Inn & Suites Dallas-Allen hotel is conveniently located north of Dallas. Our Allen hotel provides easy accessibility to Dallas and Allen-area attractions.

Visitors can drive seven miles to the Heard Natural Science Museum & Wildlife Sanctuary in McKinney, Texas and discover downtown McKinney shops while they are there. 

Our hotel has 103 guest rooms, suites and accessible rooms in smoking and nonsmoking options with choice of one king- or two queen-sized beds. Guests will enjoy amenities such as a television with cable channels and video games along with a work desk with adjustable lamp, lap desk and free high-speed internet access. Travelers can start their day with Hampton’s free hot breakfast. Or if they are in a hurry to get to an attraction, they can grab an On the Run® Breakfast Bag.