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Bartender

posted September 17, 2019

Homewood Suites by Hilton Stratford
Stratford, CT
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673490 l

About This Job

Overview

The Lounge Bartender will take orders, prepare and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. He/she also will maintain stock/supplies and cleanliness of outlet and equipment.

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. 

Responsibilities
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet.
  • Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
  • Maintain complete knowledge of designated glassware and garnishes for each drink.
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
  • Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Maintain complete knowledge of P.O.S. and manual systems.
  • Complete opening side duties: a) Fold/stack cocktail napkins. b) Stock swizzle sticks, straws, matches c) Line cocktail trays. d) Stock glassware. e) Restock supply cabinet. f) Change date on credit card imprinter at opening shift. g) Prepare bowls of bar snacks; place on tables at p.m. h) Set up candles/centerpieces; place on tables at p.m.
  • Inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.
  • Greet guests and take their orders (food and beverage), utilizing suggestive/up-selling techniques.
  • Input orders into system and ensure transmission is verified by Bartender/Kitchen.
  • Legibly document orders when system is down and distribute orders to respective personnel for preparation of order; follow call procedures at the Bar. Retrieve orders from designated areas and serve to guest's.
  • Provide club service for designated beverages (if applicable).
  • Open and serve wine/champagne bottles.
  • Answer outlet telephone within 3 rings, using correct greeting and telephone etiquette.
  • Monitor and maintain cleanliness, sanitation and organization of tables, service areas and outlet itself.
  • Remove soiled wares from tables to dishwashing area.
  • Present guest checks and process payments through the Bartender/Cashier. Adhere to all cash handling and credit policies/procedures.
  • Extend courteous salutations when guests leave outlet an invite them to return.
  • Clean and reset tables immediately after guests depart.
  • Clearly communicate last call at designated closing time to guests.
  • Collect and report tips at the end of assigned shift.
  • Use all chemicals in accordance with OSHA regulations and Hotel requirements.
  • Complete closing side duties: a) Properly store all reusable goods. b) Remove snack bowls from tables. c) Remove all items from tables; place clean items in designated areas; wipe clean all surfaces of tables. d) Restock supply cabinet. e) Secure all storage areas.
  • Complete all closing reports in the P.O.S. system.
  • Legibly document maintenance needs on work orders and submit to Manager.
Qualifications

Education & Experience:

  • High School Graduate or General Education Degree (GED): or Work Equivalent.

Other Requirements:

  • Minimum of 21 years of age to serve alcoholic beverages. 2 year(s) experience as a Server or Barback. Must have good understanding of the English language. Knowledge of various drink recipes and beverage service standards. Certification of previous training in liquor, wine and food service. Certification in an alcohol awareness program. Certification in CPR. Ability to input and access information in the property management system/computers/point of sales system. Previous guest/customer relations training. 
  • Must be available to work weekday and weekend shifts.
EEO/AA Employer DisclosureCrestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
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About This Employer

Homewood Suites by Hilton Stratford

6905 Main Street
Stratford, CT 06614

(203) 377-3322

135 Room All Suite

homewoodsuites3.hilton.com

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Make this your home in Stratford, Connecticut

Nestled on a hilltop with scenic views of the area, the Homewood Suites by Hilton Stratford hotel is located on the border of New Haven and Fairfield counties, with easy access to the Merritt Parkway (Route 15), I-95, I-91 and the Route 8 corridor leading to the Shelton Business District. Our Stratford, Connecticut hotel, renovated April 2016, is perfect for short and extended stay accommodations and is designed to make you feel at home while visiting the Milford and Shelton areas.

Relax in the separate living room that features a sleeper sofa, a work and dining table, TVs in each room and premium cable channels. Rooms feature fully equipped kitchens for preparing your meals. If you need groceries, give us your list and we’ll pick them up for you. For relaxation, plunge into the heated, indoor pool or burn some calories in our fitness center.

Connect with home or the office with complimentary WiFi in each suite and our 24-hour business center. Our meeting rooms accommodate up to 75 guests for your business meeting, family reunion or wedding in our Stratford, CT hotel near Milford. Wake up to a complimentary hot full breakfast served daily, and unwind at the end of the day with an evening social.