Room Service Server PM to join our Food & Beverage Team
1. Maintains proper personal care and grooming. 2. Maintains assertive hospitality and up sells customers by communicating thorough product knowledge. 3. Accepts room service orders by phone at designated station and sees that the orders are delivered by the stated time. 4. Prepares and delivers doorknob breakfast orders by the requested time of guest. 5. Maintains proper stock of utensils and condiments and sees that each tray is properly served and prepared by specified meal. 6. Prepares room service trays in advance for faster and efficient service. 7. Presents checks in guest room folios and accepts proper payment. Enters guest payments into the computer for room charges. 8. Clears room service trays from the guest floors at least three times a day. 9. Replenishes the entire station for the next shift prior to punching out. 10. Reports tips each pay period. 11. Maintains room service safety and sanitation. 12. Punches in, signs in, and reports to the Restaurant Manager/Assistant Restaurant Manager on time and in full uniform for each shift. Obtains Manager's approval prior to punching out. 13. Performs all other related duties as assigned.
Housing 293 spacious rooms and suites across 16 floors, you won't find a more diverse selection of lodging in St. Charles, IL than here at the Run. Guests on the go enjoy the simple pleasures of our Resort Standard Rooms, while those with romance on their minds settle into the whirlpool baths of our unique Bi-Level Suites. Or if our visitors hope to wake to inspiring views of St. Charles and Chicago country, perhaps our Tower Rooms and Penthouse Suites are right for them.
For more than 50 years, our unique combination of onsite entertainment, recreation, delicious dining, and sprawling venues have established Pheasant Run Resort as a Midwestern treasure. St. Charles, IL is known for its close proximity to Chicago's big city perks, but with all the grace of a small town. In such spirit, our countryside property is like a city in and of itself, complete with apartment-style suites, a theater, live comedy, diverse dining options, 18 holes of golf, tennis, and swimming.